This is the holiday inn i use the most amongst all holiday inn's anywhere in the world although dubai has a fair amont of IHG hotels everything here works so perfect that i just cant try any other
IHG hotel :),
The location is ideal , the rooms are nice and big for a holiday inn,
But the one reason that makes me keep coming back is the great attitude of their staff they know exactly what i need the front office manager Mr. Cajetan and Ms. Norielle are a gem the concierge staff, Mr. Neil, Mr. Rajib , Mr erricsson all perfect,
One thing however i am disappointed is the breakfast its very crowded and earlier they did have a separate area for the platinum elite members , I do hope that they do that atleast Spire elite members I don't take breakfast anymore in the hotel its something i can't imagine starting my day with , also the breakfast staff not so friendly or maybe they too stressed not sure but surely its not for me
Maybe the could have a club lounge but I doubt it woukd happen i would strongly suggest bringing back the seperate breakfast area they had for the spire elite members , this might me the only reason i would consider going to other IHG hotels in dubai in future .
However i would still rate it 5 stars due to the excellent service and professionalism of their great staff. [Less]