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Compare Hotels in Harlow

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  • Zip Code (30308)

Featured Harlow Hotels


Latest Harlow Hotel Reviews

Average Rating for Harlow Hotel
(4.3 / 5) of 38640 reviews
Great facilities and a comfortable stay
By Neonblaze
I stay at this Hotel frequently and the rooms are always clean and comfortable. They are maintained to a high standard. The staff are always helpful and friendly. The only thing I would improve is [More] the room service menu. It never changes and the choices are not that healthy. It's right next to Wembley and the retail outlet, so it's great if you want a little retail therapy, a movie or a nice meal out. I would recommend staying here. [Less]
Reception staff not helpfull or friendly, everything else was great.
By EvyG22
First, I want to compliment you with the cleanliness of the room and the quality of the room. We had a great, spacious room with a nice view on the 8th floor of the hotel. Also breakfast was great, [More] very friendly staff and good food. But I was very unpleased about the staff from reception. When we arrived around noon we asked if there were any rooms available, but unfortunately there weren't. That was not a problem for us because we could storage our luggage and call the hotel in an hour to check if our room was ready. We called after one hour but the person who answered the phone was very rude and said no the room is not ready. She made me feel like a fool that I was calling to check if the room was ready, even though the man behind reception even gave me an information card with the phone number on. Later on when we checked in my wifi did not work. I went to the front desk and the girl tried to help me a bit but it didn't seem like she knew a lot about how to connect with the internet. So after one minute she said she couldn't help me and that was it. When we arrived back in the hotel around midnight I asked another person behind the front desk, but he didn't even check anything he just said he didn't get any other complaints about the internet so it is probably my device so he couldn't help me. And again we were dismissed. I had to make costs using my 3G internet instead of wifi because I needed the internet and was counting on using wifi in the hotel. I was very unpleased about the staff helped me with my problem. [Less]
Friendly Staff at Reception
By RizMar
I accidently had book the hotel for 18/19 August instead of 18/19 July. It which was non refundable and non changable. However staff at front office and Reservation team were kind enough to check me [More] in using a new booking and cancel/refund the old booking. Thank you for your cooperation and understanding. Much appreciated. [Less]
Excellent location and comfortable room
By Colin50
This hotel was excellently located for my needs and is extremely well appointed. The room was clean and comfortable. [Less]
Good hotel for London
By PaterAnt
Great hotel with reasonable car parking charge and easy access to the tube. [Less]
Very courteous
By Mira37
Extremely courteous staff. Great, helpful booking assistance by Manuela A. Great housekeeping staff e.g., Claudia greatly helped us with our needs. Aurelia was a great help at Breakfast [More] time. Small note regarding breakfast, as we were there for 9 nights, scrambled eggs every morning??? Would have been great to have fried eggs a couple of the mornings. It would have been helpful to have a couch at the 0 level by the entrance so that while waiting for a taxi during the rain one could sit down. On the whole an excellent experience worth the price. I have always recommended this hotel to family visiting England and will of course continue to do so!!! [Less]
A small duvet on a large bed
By henryjohnb
Although the bed was large enough, the duvet did not cover it adequately. [Less]
very good
By yazeed87
very good room and hotel. it was very nice hotel and staff [Less]
very good
By yazeed87
very good room and hotel. it was very nice hotel and staff3. [Less]

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