On arrival we were welcomed immediately and allowed to check in early to get ourselves ready for the wedding we were attending. Room was as expected...no frills, but clean and well presented.
The[More] only let down was the breakfast...the sausages tasted cheap, there was no bacon, and the coffee was terrible. The staff were so slow to clear tables that guests were having to move dirty plates around themselves just to be able to sit down and eat at a dirty table.[Less]
A great stay
Really great hotel, facilities, staff, location. Lovely breakfast, great room, very comfy bed. Just needed air con... if there was air con, I couldn't find it![Less]
Great For a Quick Stop Over
The hotel was in a great location, the staff were very helpful and the room was clean. The room could use a little bit of "love" as the walls had quite a number of scuffs, but they were superficial.[Less]
suited our needs perfectly to visit our son in Liverpool[Less]
By j aj
It was overall a positive experience but the room was extremely hot which was very uncomfortable[Less]
Staff very helpful with booking hotel at very short notice.
All cheerful and helpful as usual
GREAT LOCATION ,
By Reacher J
EXCELLENT HOTEL .Welcomed as a gold member when actually a Platinum elite member.Only issue was music could be heard from the restaurant at 2300hrs. Rang reception to be told no one in restaurant so[More] they said that they would tell staff to turn it down. Took a while but was off by midnight. We had an early start in the morning so was not ideal.
Excellent room and staff were fantastic putting breakfast out early for us in morning.
Top class Holiday INN .[Less]
By Business Guest 33333
I stayed in Holiday Inn for business purposes.
I found that hotel staff was very helpful and polite.
My room was clean. It was a bit noisy at night, as other guests were talking loudly in the[More] corridor outside my room.
I didn't use hotel restaurant, as I had previous experience of poor quality food.[Less]
Inconsiderate behaviour of other guests can be a problem
We have been staying at least four times a year for several years at Hoylake HI Express whilst visiting relatives. Some times the stay has been excellent, other times it has been marred by the[More] inconsiderate behaviour of other guests, in particular letting their room doors repeatedly crash shut during the night and early morning. and talking loudly in corridors. On this latest visit we had around four hours uninterrupted sleep because of this. The hotel was refurbished a few years ago and is now showing signs of wear and tear - redecoration needed and new mattresses as a matter of urgency. Location of hotel is very good and the complimentary breakfast is adequate.[Less]