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Breakfast great, rooms typical small European style, little storage for clothes, "closet" is front to back hangers and not side to side (bit tough getting out stuff on back hangers), staff friendly.[Less]
Clean warm room and easy to use shower.
My husband and myself were really impressed by how modern and clean the room was. You could literally `smell' the cleanness.
The bed was comfy, mattress perfect and cushions smelt lovely.
It was[More] quite a cold day so we turned the radiator on and within a few minutes the room was lovely and warm.
I slept right through the night, which is very rare for me. On the Sunday I ran the London Marathon and that night I slept very soundly.
Lovely experience all round.[Less]
Modern, clean hotel shame about the bath towels
Booked 3 rooms for 2 nights when attending a wedding in central London. All rooms ready and check-in completed efficiently and receptionist very helpful.
All 3 rooms a nice size with modern features,[More] well decorated, clean and tidy.
The bath towels were no bigger than hand towels so had to have fresh towels every day of our stay. However the shower cubicle and bathroom fittings were good with plenty of hot water available at all times.
We were travelling with small children who played in the lobby. Unfortunately the smokers stood just outside the front door so their smoke was wafting into the lobby area which made it unpleasant when eating or drinking.
We all liked the sausages and scrambled eggs for breakfast but could have done with some bacon for variety.
Overall we enjoyed our stay and would return as it is handy for Vauxhall underground station.[Less]
I will always now use Holiday Inn, The hotel is lovely and the atmosphere is amazing. Staff are helpful and always was greeted with a smile.[Less]
By Jenny-and family
We stayed in two rooms as part of our Legoland trip. First you tied up our booking and gave us interconnecting rooms without us asking, you were amazing at check in, booking in with children is never[More] easy but with the minimum of formalities your receptionist gave us our keys so we could get the children settled and then come back to reception ( on my own!) to finish off. Reception was very busy and the party behind were very loud and pushing to get us moving so 10/10 for handling this on the Friday evening.
The star of the weekend was Emmanuel- one of the our children is autistic and he understood the problems we faced bringing my grandson into the restaurant, he found us the quietest corner and just made life so much easier. He recommended the time to come to breakfast and again sorted out a perfect location. Every member of staff was charming and helpful - sorting us out whenever we asked a question - a very positive experience.
Even the children commented on how nice the staff were.
I like being able to ring the hotel we are staying in to confirm all is ok rather than a call centre promising to pass on my request (other large hotel chains take note!)
Thank you for helping us to have a wonderful weekend.[Less]
Great location to access Windsor and Heathrow. The hotel dinner was great and reasonably priced. Rooms were comfortable. And each member of the staff was very personable and friendly. Would stay here[More] whenever in the area.[Less]
A really nice hotel which had all that i was looking for.
Location was excellent made my day far easier to manage.
Staff were very helpful and good attention to detail.[Less]
Good comfortable stay
Met my needs for a break. The only downside was probably the Leisure facilities which were a small pool and rather dated.[Less]
Not a bad Hotel, but a re-fit must be on the cards at this hotel. In my opinion the bedrooms are starting to look a little dated, so a freshen up of the rooms would be a great investment. The staff[More] were just fantastic, making you feel welcome at all times.[Less]