We had made a specific room request however when arriving, it was not available. We have stayed at this Candlewood many times and they gave us an upgrade to the one bedroom suite which was excellent.
The service, cleanliness, and various amenities are consistent every time we stay, so making this hotel choice is an easy one.
During this stay, they had all of the laundry machines working in good order where in the past, they have had some machines out of order. Since so many people use this service who stay at Candlewood, it is crucial that the machines remain in good working order to accommodate the demand. It is another reason we like to stay at Candlewood.
It would be nice if Candlewood could offer a breakfast either with a cost involved and patrons could go next door to the Holiday Inn Express which does provide the breakfast. It would be nice if they (the two hotels) could partner on this option and Candlewood guests could utilize the breakfast at Holiday Inn Express (with a reasonable cost involved).
We will continue to book with Candlewood as it is very convenient for us and such a great value. Thank you very much. [Less]