I was surprised that I did not receive an e-mail to review this hotel. I actually logged in to submit one. In particular, I wanted to commend the young lady who worked the late afternoon / early
evening shift for all the nights during my stay. She made my entire trip awesome. She was friendly, accommodating, and helpful. Basically, everything you would want in an employee. Most IHG properties that I have stayed at have great employees, but she really had genuine customer service. Kudos to her.
The hotel is a good value. I liked that it had free parking, wifi, breakfast, cookies, and newspaper. The gym is kind of small with only three cardio machines. Fairly close to the BART (North Berkeley station) and AC Transit line if you want to get into downtown SF. This HIE is well situated in Berkeley in that there are tons of eateries and shops nearby. I especially liked the convenience of having a 99 cent store a block away.
I do have to agree with another reviewer in that I like the amount of TV stations offered via their satellite system, but it took a while to figure out the remote control. After two nights, I finally realized that several of my stations were zoomed in (no wonder I couldn't see the scores of the games) and I had to use the remote to reset the TV to factory default.
Overall, I'm hoping to have another opportunity to stay here! [Less]