Decent location close to the highway and the casino.
Check in was a bit impersonal - I indicated that I was checking in and wasn't asked my name, I was just asked to produce my ID and credit card.
After ID confirmed, I was acknowledged as a Spire and took the 500 points amenity when offered.
When I got to the room, I found that the toilet wouldn't flush. I informed the front desk and they moved me to another room immediately.
Typical HIE experience from room, layout, modernization, cleanliness, etc. however we did have to kill a roach in the bathroom.
I've been a loyal IHG club member for 16 years - most of them platinum and then Spire - and for the first time in my many, many stays at an IHG property, the general manager, Ron I believe, stopped by to chat with us as we were having breakfast and thanked us for staying with them , asked how our stay was and if we needed anything. I asked him for and got a 2PM checkout. That left an impression on me.
Checkout was fast.
Overall, a decent property and stay. [Less]