This is one of the best hotel facility that I have stayed. I stayed for 9 nights, but I was not bored of my stay and it was like staying at home. The happy-hour dinner and free shuttle service were
wonderful. The room is lovely and spacious. Only thing that they may improve is that the service staff should let a guest know what the excellent service that this hotel would provide right at the check-in time.
I arrived at the hotel on late Wed. afternoon. I was not told that there was complimentary dinner in the hotel on Wednesday night. I was not told that there was shuttle service for anywhere within 3 miles. I had to walk out for dinner on Wednesday night. On Thursday night, after dinner, I had to walk back in rain from somewhere one mile from the hotel. The service staff saw me walking back wet and they did not tell me that there was shuttle service in the hotel ! I had to find out about these services myself late on.
I feel that the service staff should be trained to promote the good service that the hotel has to a guest so that the guest would feel that he is cared by the service staff of the hotel. [Less]