The hotel is more of an extended stay facility and offered amenities not found in most hotels. That was very welcomed and appreciated.
The only confusion was when the cleaning staff did not come to
my room during my stay.
While the front desk staff were very helpful and offered whatever I needed, it was a little inconvenient. I suggest that when a shorter stay customer like myself arrives it would be best that the front desk staff inform the customer when or if to expect housekeeping to at their room.
In my case I arrived on a Monday night and was informed on Tuesday night when I arrived back at the hotel. That the clean date for my room was Monday. I was leaving on Friday, so that meant that housekeeping never came to my room during this stay. While I am ok with that, I am quite capable of cleaning up after myself. I thought it was inconvenient that I had to go to the front desk for daily use items like shampoo and coffee replacements.
Otherwise, the staff were amazingly helpful, friendly and attentive to my needs, so overall this is a nice hotel and I will return to it when I return to do business in this area again. [Less]