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We have stayed at this hotel several times in the last 20 years with our family. Our children and now grandchildren all love the Holidome with the indoor pool and mini golf course. We were very[More] disappointed this time because the hot tub (whirlpool) is now gone, but is listed on their website as being an amenity. Also the food service was very slow in the grill as we waited a very long time for our meals and our group of 9 were the only dinners there.
But the internet room rate we paid, the discount in the restaurant and free kid meals did make the shortcomings tolerable. And the hotel does offer great lodging. Please just get the hot tub working again![Less]
Great staff. Good hotel. Very convenient location with the mall and many restaurants nearby. Rooms are starting to look a little outdated, but my room was clean, comfortable and safe. Ate breakfast[More] there and was happy with the quality of the food. I'd definitely stay there again.[Less]
excellent stay in this hotel. All rooms are dog friendly which is why we stayed. Rooms are clean[Less]
I ski at Whitetail almost every weekend during ski season, during long weekend we stay over at this hotel because it is only 20 minutes away from Whitetail[Less]
Warm and inviting atmosphere
Quiet, convenient, and inviting. Look forward to next house project in order to stay there.[Less]
I always use IHG hotels, book through the IHG website using my IHG MasterCard. The Hagerstown, Md. hotel
was up to my expectations, and a joy to stay at. The IHG Rewards program is second to none![More] Thank you.[Less]
nice place to stay
Excellent hotel and I recommend it to anyone traveling in the area to stay there. keep up the good work[Less]
Awesome as usual! Staff is awesome! Housekeeping staff are amazing. Everyone is always so nice and caring![Less]
Unfortunately our stay was cut short due to the impending winter storm Jonas. The staff all around in every area was superb.[Less]