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We stayed at this hotel in May and the staff were very friendly and treated us well. The bed and room were very comfortable and clean. We did not eat breakfast there because we wanted to go to Simply[More] Crepes which I highly suggest. The only issue was that the hallways were extremely cold.. I mean not just nippy.. but extremely cold. You go from your room to the elevator and have to wrap up in a coat.[Less]
Great getaway without worry
Couldn't be happier. I would be happy to say here again.[Less]
Everybody did great, don't change anything based on the people I was in contact with.[Less]
home away from home
excellent staff down to the server for room service and the housekeepers. front desk helpful, friendly. know the area well.
room service prompt, accurate.
would not hesitate to stay here again[Less]
Great staff, good solid hotel
This hotel was relatively close to my customer in the Port Byron area. Good choice of restaurants in the area for someone who isn't local. Hotel rooms were clean and comfy.[Less]
Good service with some sewer problems
Room was well outfitted and comfortable but smelled from sewer. Reported it to the manager and it was taken care of. However a few hours later the smell was back. I was staying at the hotel with[More] friends and could not invite them to my room because of the smell. In room coffee was excellent and the bed was comfortable.[Less]
Had a great night sleep on an extremely comfortable bed. Breakfast was awesome and price could not be beat.[Less]
Holiday Inn Waterloo
Excellent place to stay. Stay often for business in the last 2 years, always satisfied by staff, rooms, etc. Will continue to stay here often.[Less]
Great night's sleep...
Stay here each year for an annual function and always get a great night's sleep. The linens are actually soft, which is hard to come by in hotels that use those stiff sheets. It was easy to get the[More] extra pillows I like to have from the friendly staff at the front desk and I slept great. The curtains made it so dark in there I slept late![Less]