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The only issue I encountered during my stay was the television that I couldn't figure out and they corrected that as soon as I called down to the desk and made them aware of my issue, the maintenance[More] fella was very apologetic about the situation, I had dinner in the bar lounge area the steak salad was great, and my wife had the hot brown and she loved it! Check in and out were simple fast and easy. Staff here is very outgoing[Less]
Staff is friendly, From the front desk to the bar and the shuttle driver Charlie, My bill was incorrect at check out and I brought this to Brittany's attention at check out and she was very[More] apologetic and she fixed it with no hesitations, and even gave me breakfast which I was not sure of because I normally stay at express but I am glad that I tried it because it was excellent. Ill be telling my company to book me more often.[Less]
By Business traveler11111111
Good Clean location,Breakfast was great,Fast simple check in/out! The two ladies at check out jeanete and Brittany were even willing to go start my car for me because it was so cold out side! I like[More] that the staff made you feel right at home here.[Less]
Great Staff. Very nice hotel.
Friendly, helpful staff. Hotel is new and very nice.[Less]
Very nice facility. We had a great stay in a very nice rooms with all the amenities. A slight bit of trouble when I booked the room as they were not giving me a rate for the standard room, in order[More] to up sell but that was on the 800 number. Very pleasant staff and clean rooms. We would come back.[Less]
The hotel was very clean, well lit on the exterior[Less]
As hoped for
E Z check in/out, clean comfortable room, new TV and coffee maker, new towels, satisfying breakfast, and a polite, accommodating staff.[Less]
We've stayed at this hotel every year for the last 15 years. Even before it was a Holiday Inn Express.
It has always been an enjoyable experience. Even more so since Holiday Inn has taken over. The[More] Staff is outstanding.[Less]
Great location and slept well
My daughters and i had a great stay at the Holiday Inn West. We were in town for a bowling tournament and the hotel was close to the bowling center. We had a beautiful king suite with a large[More] closet/dressing room attached to the bathroom. The bed was comfy and the balcony was nice. Too bad it was snowing! An overall great stay.[Less]