Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Compare Hotels in Mentor

(e.g. {0})
(e.g. {0})
Processing your request...
Close

Destination
Finding a hotel is easy. Your destination can be:

  • a city (San Francisco)
  • an address (123 Main St., Springfield, IL)
  • an airport (LAX)
  • a point of interest (Fenway Park)
  • Zip Code (30308)

Featured Mentor Hotels


Latest Mentor Hotel Reviews

Average Rating for Mentor Hotel
(4.4 / 5) of 5684 reviews
it was ok
By ClevelandClini1941
it was decent/average experience. No AC working properly when i arrived.. they fixed it. No shower slip ons.. they brought them.. then only brought one. Did not replace everyday. Room service was [More] not good. Their 24 hour late menu is pitiful. Their restaurant cafe downstairs has good service but the food is mediocre. The clam chowder is way too salty. [Less]
Comfortable bed and great service
By aka10
The room was very clean, the bed was comfortable, the staff was friendly and the price was reasonable. [Less]
Welcome Back
By YLMYK
As a patient of Cleveland Clinic, the Intercontinental Suites is the ONLY place to stay to be sure you are well cared for and treated as a King !! And Harold, our favorite bellman, will make sure [More] you are in good hands. [Less]
Comfortable room and great location
By EHD99
The hotel is beautiful inside and out with old-fashioned facade and elevators; the room was comfortable with wood floors and high ceilings; friendly staff and great area to stay in. A little pricey [More] for the quality of the room and low-quality breakfast, but the central location in downtown Cleveland made it worth it. [Less]
Great location, upgrade over regular HI Express
By SCRick
You need to understand that this is not a regular Holiday Inn Express property. It is in a great downtown location, close to great restaurants, sports venues, etc. We even walked to the Rock and Roll [More] Hall of Fame. It is also in a building that previously was a bank and office complex. So there is no dedicated lobby or registration area. The front desk staff is located in what essentially is a pedestrian passageway that the public uses as a shortcut between streets and offices. This also means that normal items such as luggage carts my not be available. The staff works around this situation admirably and is very helpful. The rooms, or at least the room we had, had very tall ceilings and windows (no views) and was quite interesting and spacious. There were a few minor issues with our room (example, a missing hair dryer that had been pulled from the wall) but management and staff were very helpful in responding to these. I would highly recommend this hotel for the excellent downtown location and helpful staff. [Less]
In town for a baseball game
By KC22andTC18
First time to Cleveland and stayed at this property. The location is great and the hotel is very well maintained. The ceinlings are really high which in turn make the windows really tall, lot's of [More] natural light. Will stay here next time in town. [Less]
good service overall
By kaka897
The price is a little bit high compare to other similar hotel in the region, but i would say it worth it. I have to stay in mayfield heights so i have no other choice but this one. But if there's [More] comparable one available in the same region with lower price, I might go to that one. Price is always in relative terms. [Less]
Boutique Feeling Of Comfort
By GP GP
Very comfortable feeling. I did not feel I was in a large get lost in hotel. Very pleasing experience. [Less]
Meals
By David 163
Not offered complimentary breakfast as part of rewards stay. [Less]

Explore Destinations by Interest

Close
Select Check-In Date
Select Check-Out Date
Check Availability on KimptonHotels.com

To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings  Link will open in new browser window. tool or call 1-800-MEETING (in United States, Mexico and Canada).