This is the best IHG hotel yet.
1- I was greeted cheerfully when I got there.
2-The hostess said she upgraded my room to a suite because I was a platinum rewards member.
3- Fifteen minutes after I
was in my room she called to check up on my family.
4-When I was in the lobby they put in fresh popcorn for the kids
5-The breakfast host checked on us frequently to see if we wanted anything else and if everything was okay. [Less]