Reception staff greeted us really very enthusiastically and should be commended on their warmth. The room was exactly as described with no problems at all. It is a little way from the French quarter
but still walkable. Overall very good and would return if in Charleston again.
One comment though is that whilst the reception, bar, valet and breakfast staff were very friendly and warm and efficient we did not have even one smile from the housekeeping staff. A little bit more customer friendly would be nice and make the whole experience even better - after all this is a reasonable good quality hotel and a pleasant good morning is always welcome. [Less]