I have stayed at many Holiday Inn Express hotels so I know what to expect. I expect a clean, fresh room and a good breakfast. I will only mention the negatives. The room smelled a little musty, and
there were we spots on the ceiling of the room running across the entire length of the ceiling, I assume the smell came from this or from the carpet from prior water dripping on it (I hope it was water!). Also, the breakfast was the poorest I have experienced from a Holiday Inn Express; I had eggs, and hashbrows. The white bread was hard so I didn't toast it. I tried using the pancake machine but as I turned it on the conveyor belt started dropping burnt pieces of batter on my plate, it had obviously not been cleaned in a while. The pancakes came out undercooked and when I mentioned it to the attendant she told me the machine was not working right, "it's an outdated machine" she said, " it's not working right". So obviously she was aware of it and nothing is being done about it. Why?
If these two issues had not come up it would have been an excellent stay. [Less]