Visited Candelwood Houston IAH / Beltway 8 Suites early July and we came across a snag in our stay, The Elevator was broken and we were on the Third floor and I have a bad knee so that means stairs
and I don't go well together. We climbed stairs the first night but after that I spoke with Celeste and (Sheila-i think i got her name correctly) at the front desk and they were WONDERFUL. These ladies went out of there way to make things better for ME and my family and we are so grateful for that.
The elevator mishap was an act of God so no body was at fault about that. This hotel has always been one of our favorites and that is why we continue coming back. GREAT PLACE,GREAT SERVICE, AND BEAUTIFUL PEOPLE.
THANKS CELESTE AND SHEILA FROM THE BOTTOM OF OUR HEARTS. [Less]