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Rated 4,1 out of 5 by 235 reviewers.
Rated 3,0 out of 5,0 by terrible bed have stayed at this hotle before vene though further awwa from my destination normally like it better then closer ones. Very dispointed this time. I am a plattinum memeber and stay IHG properties on average 3 x a week. This was the worst mattress that I have ever had! It was sagging so bad in the middle you rolled into the center. i spoke with front desk at departure and front desk clerk apologized and she sad I would receive a call from the manager. I had to go back into Hotel and they were removing the matress from thre room. Whle the front desk clerk was very apologetic and sad I would get a call from the mgr the next day ( Monday) I left my cell. As of Thursday NO call from manager I called and hotel and was told by person ansering phone been very busy and mgr lives an hour a way but would be in on friday and would call me again I left my number and was told she would leave note on her door to call me as of Saturday no call from manager! Now going on 6 days! 13. Dezember 2014
Rated 5,0 out of 5,0 by Albany, NY Albany, NY stay was excellent staff was excellent. 12. Dezember 2014
Rated 4,0 out of 5,0 by Would stay again The location of this hotel was great for a show at Times Union Center. It was located right off of the main road. We were happy with the hotel. We were new to the downtown Albany area and it is definitely a business district but there was no problem with noise from traffic. It was comfortable, clean, and affordable. 10. Dezember 2014
Rated 4,0 out of 5,0 by Great location for Albany Events If you're going to Albany for races or other events, this is an excellent hotel. It is all you would expect of a HIE - great quality, great staff. Just be aware of two things. 1) This is NOT a pretty location, it is a practical location. It is surrounded by roads and bridges (but the sound does not carry into the rooms). 2) Follow your GPS exactly to get there and to get around town (even for short trips). It is surrounded by one way streets and navigating to and from the hotel is anything but intuitive. Love the staff!! They're always friendly, helpful, professional and welcoming. They are a five star staff!! 10. Dezember 2014
Rated 4,0 out of 5,0 by Excellent Value, Wonderful Staff This hotel is an exceptional value for the price. Staff were extremely attentive and friendly. The property offers basic accommodations, for a low price. I normally stay at hotels that are not considered "basic" because I want better amenities, quality, condition, etc. I was pleasantly surprised by this property. The hotel was very clean, the staff were very friendly, and the furnishings, while basic, were clean and in good condition. The amenities far surpassed what I expect from a hotel of this class. Free WiFI, and free breakfast were terrific. There is also a pool and fitness room. I was here for business and the business accommodations were superb. The only drawback I found was the location, which was great in terms of accessibility, but rather dark and desolate and night. Despite this one drawback- I would, and will visit this property again. 8. Dezember 2014
Rated 5,0 out of 5,0 by Albany Stay The hotel staff were very friendly and willing to help when asked. 8. Dezember 2014
Rated 3,0 out of 5,0 by Ok for the money The room was clean. It very basic. A small refridgerator would have been nice. The beds weren't particularly comfortable. It is a god value though especially with breakfast included. 7. Dezember 2014
Rated 5,0 out of 5,0 by Good location, clean, fair value Hotel is located near center of downtown so easy walk to Times Union Center and other locations. Clean, comfortable bed and choice of pillows. 6. Dezember 2014
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