Rated 4.4 out of 5 by 141
Rated 5.0 out of 5.0 by ruskiny Very helpful and friendly staff.
This is the 3rd time We have stayed here. Staff always cheerful and helpful especially with my 78 year old Mum.
May 15, 2015
Rated 4.0 out of 5.0 by sastien Hôtel correct et personnel souriant
Hôtel parfait pour une halte. Le personnel est aimable et souriant.
May 11, 2015
Rated 5.0 out of 5.0 by DavidR22 May weekend
Visit to commemorate death of my uncle 98 years ago near Gavrelle so quite a moving time but the hotel staff could not have been more understanding or helpful.
Restaurant recommendations were first class
May 8, 2015
Rated 5.0 out of 5.0 by Stevepearce easy to relax in this comfortable Hotel....
This was a group visit to some WWi war graves, a group of 13 in total. Everyone was happy only a couple of issues with the Key Card entry system to our rooms - but that was soon sorted by a helpful reception. TH underground carpark is very handy. This is free - just get your ticket validated... Breakfast was ample and a welcoming bar staff was nice to see after a long day... would I go back - with out a doubt....
May 7, 2015
Rated 5.0 out of 5.0 by etie59 Chambre très grande et propre
Très bon accueil, surpris de la taille de ma chambre lors de l'ouverture de la porte. Un peu bruyant lors des passage de trains, surtout sur le matin. manque de prise de courant au niveau du bureau pour le branchement d'un PC. Literie très confortable, un bon choix d'oreillers.
Très pratique, la possibilité de se faire un café dans la chambre.
April 26, 2015
Rated 5.0 out of 5.0 by idflgc90 Etablissement très satisfaisant
Un excellent ensemble, avec un seul point critiquable :
le système de chauffage et climatisation se règle mal, mais dans un sens positif, heureusement, il fait trop chaud!
April 23, 2015
Rated 4.0 out of 5.0 by phil 30 Bon séjour
Bon séjour sur ARRAS personnel a l'écoute, je me suis vu donné une chambre dont le bruit du à la proximité de la gare ne m'as pas dérangé. parfait
April 8, 2015
Rated 1.0 out of 5.0 by Derek27 Disappointing stay
We've stayed here a few times but standards seem to be slipping. This time we were given one of the smallest rooms in the hotel (between 4 of us), the toilet didn't flush properly and the air conditioning didn't work meaning the room was uncomfortably hot all night. As a normal guest, I would have expected much better, let alone as a Platinum member - I have stayed at IHG branded hotels hundreds of times, but this was one of the worst stays. On the plus side, service was friendly and breakfast was good.
April 8, 2015