Rated 4.3 out of 5 by 154
Rated 4.0 out of 5.0 Small inn, possibly understaffed
The location is great, easy to access between highways and main/downtown area (almost walkable ~1 mile each way). The place is very clean, neat and modern. The condition of the place is stellar for an express Inn, so clearly the staff is doing something well, but for the most place there seemed to be only 1 person on hand for the holiday weekend, so service was slow but friendly. Breakfast was average with cold/hot options and coffee station.
May 27, 2015
Rated 5.0 out of 5.0 by Wedding Guest 123 Nice Place to stay
There aren't too many options for places to stay in Benecia when visiting family. The bed and breakfasts don't really accommodate families. This was a great option and we were very satisfied with the hotel once we arrived. I would definitely recommend and will return.
May 12, 2015
Rated 5.0 out of 5.0 by Ripped32 Refreshing and Relaxing
Great place to stay and feel at home. Very clean and cozy. The breakfast is delicious. Love this place!
May 9, 2015
Rated 4.0 out of 5.0 by bm58 Business stay
Manny was very helpful and professional and was able to help with all our needs during our stay.
May 8, 2015
Rated 4.0 out of 5.0 by SFSailor New, clean, comfortable, reasonable price
Very comfortable beds, soft sheets, nice pillows, roomy rooms, new furniture, larger bathroom with good shower pressure. Oddly decorated with my room having bare walls except for 1 picture, which was covered by the TV. The TV was large but not a high-end, so it had bad pixels and slow response time. A minor nit though as overall the room was great. A non-stocked refrigerator was also in-room.
Breakfast had many choices although the eggs seemed as if they were Eggbeater-type eggs and the bacon was likely pre-made and microwaved. That's a minor nit as well because the food was better than average for a hotel breakfast that is included with the price. Staff worked hard during the morning to keep food stocked and the area clean.
Internet was not available in my room (the 2 room suite) but was available in the lobby area. A full sized computer was avail in the lobby as well. Also a lightly stocked store with essentials was onsite.
Free garage parking onsite.
Staff was friendly.
Easy access to the highway.
May 7, 2015
Rated 5.0 out of 5.0 by Andrew FTUSA Very good hotel, perfect for business trips
I love this hotel. It's great and everything you would expect from a Holiday Inn.
While I gave the hotel a 5/5, I think it's worth mentioning the internet wifi can be spotty depending on the room you are in, but usually pretty good. The wall outlets in some rooms can barely keep plugs in the socket, perhaps due to wear and tear at the time I stayed. They may have been replaced since that time. The room which is designed for movement impaired people was good except the door separating this room from the adjacent room allows you to hear EVERYTHING in the other room with the door closed.
That aside, I've stayed multiple times and it's almost always a good experience, and when I have an issue, they make it right.
May 6, 2015
Rated 3.0 out of 5.0 by talkbenchers Comfortable bed and great service
Bed was comfy and the area was quiet, greatest assets for this hotel
May 6, 2015
Rated 1.0 out of 5.0 by owardak Misleading price
Price was misleading and the breakfast stopped serving items before closing. They did not change the price when they quoted me a lower price on the phone and I arrive 30 minutes later.
May 5, 2015