Rated 4.4 out of 5 by 272
Rated 2.0 out of 5.0 by JayLondon No Internet for 2 days
Stayed for couple of nights without Internet. I was on a business trip where having access to Internet on my laptop was imperative. I was told by the staff member after checking in that there was no internet, and it was very late evening too, so didn't have much choice but to keep staying at the hotel because of early morning commitments. I was promised that it will be fixed by tomorrow afternoon, but didn't. I was told by one of the staff members that it was down for few days already. Hotel should had informed of this fact, and I would have avoided staying in the first place.
Additionally, being the highest level of membership bearer, Spire Elite, there was no recognition by the reception staff at all.
Not a very welcoming and productive stay for someone who spends at least 200 nights in a year in IHG hotels round the globe.
July 27, 2015
Rated 5.0 out of 5.0 by juijui Lovely large room
The room was lovely and large. The whole room was clean and the bathroom was outstandingly clean.
Would recommend this as a over night stay as we had Cadbury World tickets included.
July 17, 2015
Rated 5.0 out of 5.0 by SharonOC Overnight pleasant stay, perfect night sleep
Reception staff very helpful and welcoming.
Room large and spotlessly clean. Very comfortable bed and excellent shower. Good choice for breakfast. Usually I would avoid staying at chain hotels but could not fault the experience. Only gripe is the check in and check out times.
July 14, 2015