Rated 4.1 out of 5 by 585
Rated 5.0 out of 5.0 by D4xwn Great stay
Nice rooms, beds were really comfy. Lovely staff, very helpful and pleasant. Food was really tasty especially the 24hr pizza service. Would suggest maybe a couple more hot options on the breakfast but plenty of cold options which were really nice. Overall, a great hotel and would deffo go back if visiting the nec again.
February 4, 2016
Rated 3.0 out of 5.0 by Reever Budget hotel near NEC
I was on a limited budget for this business stay and would normally opt for a popular competitor chain however, they were more expensive so I chose the Holiday Inn. Room was very very gloomy; dark decor and poor lighting. Bathroom fan was light activated but remained on for 15-20 minutes after light was switched off so was kept awake by fan noise after visiting the loo in the night. Was told this is to ensure steam doesn't set alarms off, however, I don't have the same issue at my usual hotel chain, where it goes off when the light is switched off
The restaurant lacked ambience and character; felt a bit like a refectory. Not great choice on the menu but ok if only staying 1 night. Breakfast wasn't a patch on well known competitor's breakfast.
The staff were lovely. Thank you to the maintenance man who changed a blown bulb within an hour of my reporting it. The reception and bar staff very attentive. My feedback at reception was well received and they gave me some loyalty points as a gesture of good will which was unexpected.
Taxi fare to NEC was £5
February 1, 2016
Rated 5.0 out of 5.0 by Fun Paul Pleasant stay
Very pleasant staff who had a smile and were also
Very helpful with any request I had
January 31, 2016