Rated 4,4 out of 5 by 348
Rated 5,0 out of 5,0 by mermaid81 Fantastic staff and clean hotel
Stayed with teenage daughter and her friend, room was lovely, hotel extremely clean, staff were first class and made us feel like nothing was to much trouble for them, really good windows that blocked out outside noise. Will definitely return. If i could suggest any improvement it would be that the sofa-beds are not very comfortable. Fantastic location
26. Oktober 2014
Rated 4,0 out of 5,0 by sdfbailey Good enough!
I stayed here after a work's night out, as it was cheaper than a cab home!
I only slept and ate breakfast in the hotel. I didn't spend much time there otherwise.
One thing I've noticed, my IHG points for my stay haven't appeared in my account yet - 4 days after my stay.
The car park next door to the hotel was VERY expensive for one night (£24 for 8 - 24 hours!). There are other car parks further away from the hotel if you want something cheaper.
The breakfast was very average. No bacon or fried eggs! Not ideal when nursing a hangover. I was glad that I got the last of the sausages.
23. Oktober 2014
Rated 1,0 out of 5,0 by Lights off for sleep Unbelievable, bright green lights at night- no off switch!!
Normally I would never mind being in a room also fitted out for disabled persons. But when I went to sleep and tried to turn out all the lights, bright green lights would not turn off! Reception said could not turn off and the manger said in the morning "fire regulations"
Ive stopped in a lot of hotels and never had this ridiculous problem. Main point, I booked in good faith, paid a good price and nobody said I would have to sleep in what seemed like "Northern Lights" The manager, who was very experienced, had I think been on a customer service course = get them out of reception area by taking emails and say we will get back in touch.
Customers aren't stupid!
19. Oktober 2014