Rated 4.3 out of 5 by 181
Rated 5.0 out of 5.0 by dres50 swimming experience
water was not very warm - just the temperature of the room was warm.
would have loved a hot tub to soak in - it is our favorite when traveling and there wasn't one
Otherwise all was great with our stay
June 28, 2015
Rated 5.0 out of 5.0 by 55Knolls Excellent Customer Service
They recently remodeled this hotel and it exceeds expectations. The staff goes above and beyond for customer service. Hotel very convenient for location and accessability to highways. Lots of shopping and other food in the area.
June 18, 2015
Rated 5.0 out of 5.0 by jeepguy350 One of the best HIX
This is far the best HIX I stayed at. The staff was great and helpful. Thanks to the 2 people at the front desk for making me feel welcome.
June 10, 2015
Rated 5.0 out of 5.0 by Lobes32 Great breakfast, classy rooms, friendly staff
Staff very helpful and friendly, always smiling. Comfortable and clean rooms, great beds. Multiple breakfast choices that were limitless and tasty were a pleasant surprise.
June 4, 2015
Rated 2.0 out of 5.0 by DBMC three issues
Upon arrival, the entrance was under full blown construction for concrete work. Completely blocked off and unable to pull in front and unload bags. Directed to entrance of restaurant to check in.
When checking in I was informed that there was a serious water problem and not to drink any of the water in the room. Signs posted but no explanation of the reason.
Elevator at complete other end of property from the main desk
June 1, 2015
Rated 4.0 out of 5.0 by Black and Gold Convenient stop
Stayed here while moving my daughter into BU. Older property, but kept up pretty well. Price was good compared to other hotels in the Boston area. Building was a little strange. The elevator to upper floors is a LONG way from the front desk. Maybe the longest hallway I have ever seen in a hotel. Luckily we were able to park near the exit door close to that elevator.
May 27, 2015
Rated 5.0 out of 5.0 by onikin Friendly staff and clean guest room
I stayed at the HI Express in Brockton and checked in on a Sunday night. Front desk staff was very nice and the checkin process went smoothly. I was up in my room in a matter of minutes and the guest room was nice. Enjoyed the complimentary breakfast in the morning before leaving for the cape. Would recommend this location!
May 23, 2015
Rated 5.0 out of 5.0 by undies78 Comfortable
So the title really says it all. I just stayed here as a stopover, and I was tired and needed to rest. I checked in easily, and the front desk staff were great - very helpful. Acknowledged my Platinum status and gave me my rewards, and everything was great. The hotel's carpeting and wallpaper, etc - it all seemed a little outdated, a little drab and old. Made it seem not like a nice, vibrant HI Express. But the room was comfy, if a little outdated itself. One of the best things about this property is that it is very close to the shopping center and some restaurants, like Buffalo Wild Wings, so it was very easy to check in, shower and grab something to eat all in a reasonable period of time. I'd recommend this hotel if you're in the area, but don't expect to be blown away. It's pretty par for the course, in terms of basically everything. Should have been closer to $100/night, instead of what it was.
May 21, 2015