Rated 5,0 out of 5,0 by Suzana Delighted with our comfortable stay! Variety of morning breakfast goodies!
My husband and I experienced Cheerful staff, very clean rooms, good location, will stay again! Good value.
Our air unit was having trouble and the front desk changed our room immediately.
19. Mai 2013
Rated 1,0 out of 5,0 by AnonymousTraveler Room and Overall State of Hotel Very Disppointing
The property is in desperate need of repair. Hallways were very dark, room had a slight odor, heating/cooling and internet didn't work. Linens seemed clean but thread worn. It was so bad that I didn't spend the night and booked at a different hotel down the road. I rarely stay at HEI's and this experience reaffirms why.
I would not recommend this hotel and am working with my corp travel agent to get it removed from our recommended list.
BTW - front desk staff was very nice but hotel really needs to be updated.
14. Mai 2013
Rated 1,0 out of 5,0 by 98BYT unpleasantly shocked
Holiday Inn use to mean cleanliness, comfort and quality! This particular hotel is one of the dirtiest and most outdated hotels that I have ever had the misfortune of staying in. I was traveling alone when I stayed there (thank God) and am a military man who is used to less than "Nice" conditions sometimes but this place is sad and disappointing. I will have to say I was embarrassed when I saw all of the foreigners standing in line to check in because I knew they were being handed a key to a room that was well below what we are use to when we chose the name Holliday Inn, at least back in the day. The breakfast was ok and the staff was friendly but aside from that, this place should be avoided at all costs. Oh yeah, the police type crime scene yellow tape blocking the stairs in the lobby was a nice touch too~
Great job Holiday Inn :(
12. Mai 2013
Rated 4,0 out of 5,0 by storyteller First choice for park and fly
Priority club benefits and reasonable rates. Long term parking rates are better than car park rates. This is my number choice when flying out of SFO.
10. Mai 2013
Rated 1,0 out of 5,0 by TKwith Already someone checked in the rooms
When I checked in this hotel, the front man gave me first room key (room #126). When I opened the room 126, someone already in this room. Then I went back front, then he gave me next room key(#216). When I opened the room 216, someone already inside the room. I went back again.... and again....
Totally, three times it happened, then the front woman checked the room #125 before I go there. Then I can go inside the room.
The management the room is the one of the most important thing in the hotel business. However, they couldn't.
I will never go back this hotel and will not recommend to my friends.
7. Mai 2013
Rated 5,0 out of 5,0 by FPHK Great Location
Great location. Close to the airport. Overlooks the Bay. Not noisy at all. Staff is great. Very nice lobby area. Easy to get into San Francisco either by driving or public transportation.
2. Mai 2013
Rated 2,0 out of 5,0 by Zscott Room was ok
Room was ok but bathroom out dated. Hallways felt dingy. Food left outside of rooms were still there in the morning.
1. Mai 2013
Rated 5,0 out of 5,0 by Jimbo13 Great value
efficient hotel staff, nice rooms, airport transport efficient, nice fresh air from Bay a bonus
28. April 2013