Rated 4,3 out of 5 by 88
Rated 1,0 out of 5,0 by kelly524 Poor Front Desk Service
I reserved a non-smoking room. Upon arrival, the desk clerk told me there was only smoking left. I said I would try it, but the smoke smell made me want to vomit. She said she would send "someone up with a spray". I refused the room. Suddenly a non-smoking was available, but she did not mention the broken shower and phone. If she had a friendly attitude, apologized for the mixup and said this is the best I can offer you, I would not be writing this negative review. I frequently travel for work and her attitude was the worst I've ever experienced at any hotel. This is how a platinum member is treated at this hotel.
16. Dezember 2013
Rated 5,0 out of 5,0 by Murph1972 Great staff,very clean hotel
My husband and I have been staying in holiday inns for a while and this one is one of the nicest ones I've been in! Very clean, beautifully designed rooms, comfy beds. The staff was very helpfull,gave us great directions to time square,btw only 15 min bus ride.my husbands phone got stuck on the side of the car seat and the staff came outside to help!!!!The only little negative that I would have to say is the location of the hotel, the area is a little shady, not very much around....
11. Dezember 2013
Rated 5,0 out of 5,0 by MFio Wonderful Hotel
I stay here frequently. It is a very nice hotel and the staff is great, very pleasant and helpful, especially Mariano. He is always going the extra mile for me. I would definitely recommend this hotel.
1. Dezember 2013