Rated 3,9 out of 5 by 84
Rated 3,0 out of 5,0 by Charliekinca Nice but nothing extraordinary
This is a nice hotel as many Holiday Inn Express hotels are but seemed a little overpriced. The staff was friendly and the place clean and not dated.
16. Juli 2014
Rated 1,0 out of 5,0 by Dbisnas Not interested in customer service
We are a large family and booked 2 rooms. When we checked in the check in staff needed a charisma bypass. It was not a welcoming check in.
Our rooms were located by the pool which was supposed to be closed at 10pm. On the second night there was a family reunion which went on partying by the pool until past 11.45pm, then continued to party in the room above us until after 1.45am when I informed reception.
Upon check out I asked for a refund for last nights stay but was only offered a $100 credit for a room costing over $300 they did not care and the manager did not even come out of the office to discuss the issue.
We are touring the west coast and staying in IHP hotels for the complete stay spending over $10,000 now i will be changing to a new hotel chain.
13. Juli 2014
Rated 5,0 out of 5,0 by LuvTwoTravel Wonderful Remodel
I stayed here with my family and we all loved it. The setting is beautiful with outdoor seating for breakfast and great landscaping. All the staff are friendly and helpful. We will definitely return the next time we visit Santa Barbara.
12. Juli 2014