Rated 4.3 out of 5 by 547
Rated 4.0 out of 5.0 by sjacko20 Does what it says on the tin
Stayed for one night, the room was clean and comfortable and the staff friendly. The breakfast was a disappointment as the cooked option consisted of just sausages, beans and scrambled egg. Otherwise happy with the hotel.
May 16, 2016
Rated 5.0 out of 5.0 by jimbob17 Good hotel
You also know what you are getting with a Holiday Inn Express - clean and comfortable accommodation with good quality service. Hotel location was excellent just a short stroll to the High Street. As with all HIE the bar area is poor but the complimentary breakfast good (but not very exciting). Would recommend this hotel - have stayed many times before and would definitely stay here again. Staff are very friendly and very efficient.
April 26, 2016
Rated 5.0 out of 5.0 by Tommy Tuff Business stay
What you expect from Holiday Inn.
Clean , tidy . Friendly staff
April 25, 2016
Rated 4.0 out of 5.0 by JBernardo Comfortable bed and good service.
A good hotel for a few nights on bussiness.
Very central and good restaurants on the área at walking distance.
April 23, 2016
Rated 4.0 out of 5.0 by Jacket 1840 Beds - the difference between a bed and a mattress.
Please try to find time to teach you staff that a hard mattress can be agonising. They should be able to understand the difference between hard beds, new beds and hard mattresses.
Proper mattress toppers would be a huge benefit, lead to a good nights sleep and would stop me from even hesitating about repeat visits,
As it is, our son lives in Cheltenham and the Holiday Inn express is in the ideal spot for us to stay when we visit.
However, I am beginning to dread staying as I know I will not sleep well and will wake with a very sore back.
Having said all that, the rooms are very clean and just right for an overnight/short stay. Staff are always courteous and welcoming and will do their best to sort out any issues.
April 20, 2016
Rated 3.0 out of 5.0 by lizziedrip50 Good Staff
Good staff room clean and tidy bed to small especially with regard to width. Lack of on-site parking a disappointment.
April 18, 2016
Rated 5.0 out of 5.0 by AlanS44 Good value in Cheltenham
The hotel is close to the town centre and there is an excellent choice of restaurants very close to the hotel. The hotel itself is clean and comfortable and parking is next to the hotel. The staff are helpful and polite. Overall, a comfortable place.
April 16, 2016
Rated 5.0 out of 5.0 by burnjoanne All good but no car park
it was all good, staff were lovely, Lucy was great. car parking is the only downside to the whole thing would be great to have a car park.
April 13, 2016