Rated 4.1 out of 5 by 801
Rated 5.0 out of 5.0 Great Kept Secret
Staff from door man to housekeeping friendly, accommodating and cheerful. Room is comfortable, bed was great with outstanding pillow: great night sleep. Location is perfect for a Chicago tourist, quick walk to train and Michigan Ave. Safe neighborhood with additional hotel security. Free hot breakfast was nice.
August 28, 2015
Rated 4.0 out of 5.0 by wstnghs SPIDERS
The staff was very friendly on the phone and upon check in but the 5 brown hairy spiders I found was dispicable! 2 crawled out from under the microwave, one in the bathroom and 2 others in the room. Didnt make me really want to close my eyes at night!
August 27, 2015
Rated 3.0 out of 5.0 by DLHill Tired Holiday Inn Express
I enjoy the HI and HIE brands, especially the recently renovated properties. Yes, this is a reasonably priced hotel for Chicago downtown, but still expensive for what you get. My room was tiny and dingy. The bathroom had stray hairs behind the toilet. There is no room for a chair or any other amenities besides a coffee maker and ice bucket. I just couldn't relax as I can in other HIE properties. The staff was polite and friendly. Unfortunately, I won't be back. Even if the prices seems low, you get what you pay for.
August 26, 2015