Rated 4,4 out of 5 by 87
Rated 5,0 out of 5,0 by Gulzar One of the nicest places to stay.
Excellent place to stay at Cortland.
Very modern decor and clean hotel.
Courteous staff.Very good & healthy breakfast
choices along with a comfortable breakfast lounge.
18. August 2014
Rated 1,0 out of 5,0 by Dagati Misrepresentation
I originally booked 3 rooms under a non-refundable rate. When I found out that I would only need 2 rooms the night of arrival. I called and spoke to the front desk. The clerk said that she could not refund. I started looking for someone else to take my room. When my daughter arrived at 3pm the clerk said that she would be able to cancel the room at no charge because she could resell it. This was great! Our rooms were not ready so we checked in later that night. I checked my credit card statement and we were actually charged for the 3 nights. The General Manager was no help, she said her owners would not allow her to refund us and it didn't matter if the clerk said she cancelled it because she was not allowed to say this. The problem is she did say this and we were not expecting to have to pay for the third room.
18. August 2014
Rated 5,0 out of 5,0 by Traveler4680 Great Service
Comfortable hotel with great service. I highly recommend.
16. August 2014
Rated 5,0 out of 5,0 by David - Gold Elite Always a Very Good Stay - Clean, Quiet, and Comfortable
I stay at this location multiple times a year. It stands out among the best of the repeat stay locations in my travels. Everything works. The room is always clean and quiet. Thanks for the ongoing great service
15. August 2014
Rated 5,0 out of 5,0 by SeaWarrior13 Race day visit
Very Friendly and Truly Professional Staff! Great place to stay between MLB Hall of Fame and Watkins Glen International Speedway. Staff had excellent recommendations for places to eat Dinner!
13. August 2014
Rated 5,0 out of 5,0 by Bobbybb Quiet night in Cortland
We spent an excellent overnight in Cortland . The front desk , the room , breakfast and checkout were excellent
11. August 2014
Rated 5,0 out of 5,0 by Jennifer 1234 Wonderful
We had been travelling all day, saw this hotel and were able to book a room. We could not believe, how wonderful the staff were, how clean the hotel was and overall how it felt that we were among family. We had been staying at holiday inns our entire week and this one by far was the best. We would recommend this hotel in a heart beat. Please keep up the great work there. I really liked and I wish I could remember her name, walked around the breakfast area....having conversations with the guest and offering the use of her knowledge of the area. Keep up the good work.
10. August 2014
Rated 2,0 out of 5,0 by queen60 Room
We had traveled a long way,and we needed the rest,to hear housekeeping shouting housekeeping at 9am down the hall,I felt like we were in boot camp,my husband step out side,did not make a difference,we then went back to bed and then we had to go thru another event,my husband got up again,open the door,the lady said, I am cleaning your door,with check out is 11am,this was ridiculous,I did complain at the desk,my answer was I know how you feel.
7. August 2014