Rated 4.2 out of 5 by 552
Rated 3.0 out of 5.0 by hayfers Lack of information
When I arrived in the car park of the hotel I realised that the on-site pub/restaurant was closed for refurbishment. Once I got inside the hotel I found out that unlike many HIE these days, this one does not serve food in the evenings.
I believe this information should have been given to me at the point of making the reservation which I made by phone to central reservations.
At breakfast the following morning I filled a bowl with porridge only to find that it was stone cold. I checked the urn and it was turned off. I have stayed here several times over the years and never had any issues. On this occasion I had two reasons to be dissapointed,one through bad communication and one through a staff oversight.
February 7, 2016
Rated 5.0 out of 5.0 by Boris 107 Hotel in a good Location
I stay twice a month at least at the hotel value for money rooms are clean good wireless connection and above all its one of the few Holiday inn expresses in the south east that can actually cook scrambled eggs.
I give it a score of 10 out of 10.
February 5, 2016
Rated 5.0 out of 5.0 by balancer Good as always
Its always been a good place to stay, i stayed here before for around 3 months, and at another time my mother stayed here also for around 3 months. the only thing negative for me is no transport to the airport, sure there is bus or taxi train, but it would be nice if it was like in the USA where the hotels provide transport.
February 4, 2016
Rated 5.0 out of 5.0 by squirrel57 Great place to rest your head
Nice and clean, great staff and facilities, room was ideal for two people, bathroom spotless. We arrived at 2 in the morning and still met with a smile!
February 3, 2016
Rated 5.0 out of 5.0 Great overnighter
Cannot recommend this hotel highly enough. Friendly, efficient staff and great value for money. Will be staying again. Many thanks
January 28, 2016
Rated 2.0 out of 5.0 by richardg What a bed!
We had one of the refurbished rooms and it was well done, except the bed.
I have previously complained about the soft beds and this drove my wife and I to always request twin beds. This new bed was like a plank. I am 98kg and it did not give at all. My wife at 58kg had even more problems. A very uncomfortable night. The twin beds also seem to be of a non standard size as the sheets did not fit properly. (or is it the sheets?) They did not tuck in at the foot and in the morning they were all pulled up exposing the mattress. How do some hotels get it so right and others so wrong? The principle requirement for an overnight stay is the bed. Its not rocket science.
January 28, 2016
Rated 5.0 out of 5.0 by eddm Great value, recently refurbished, OK-ish breakfast
The room was great - recently refurbished to a high standard. Everything was extremely clean, nice towels too. Breakfast is included, it's clearly very cheap ingredients but will set you up for the day - basic porridge, sliced bread, those reconstituted eggs, sausages. The coffee in particular was a bit gross. I would definitely recommend this hotel nonetheless, it's very good value.
January 27, 2016
Rated 4.0 out of 5.0 by MR9LT January Stay
A pleasant hotel for a few nights working away, however as with most hotels the designers of which never actually stay in the properties. Self / soft closers on hallway doors are usually in affective when the elephants' trample through at 5AM waking you through the thin walls.
But that's more the fault of inconsiderate quests but these things do happen, so ask for a room that's away from lifts and hall way doors and overlook the car park to avoid the road noise.
January 25, 2016