Rated 4,1 out of 5 by 390
Rated 5,0 out of 5,0 by BDMD Great location, service, staff
We just came back from family vacation in Hollywood. The hotel experience from beginning was great. We got there early and since we had small children with us, they let us check in early so we can still go to the beach. Location is great. Beach is across the street, lots of restaurants in approximate 5 -10 min drive. Pool is just incredible. Check pictures. Staff was very friendly. Overall we would definitely recommend this hotel.
4. Mai 2014
Rated 1,0 out of 5,0 by Brolos overall cleanliness
we checked in in the afternoon and left inmediately, didnt even check the room... the girl at the front desk told me they were full but she was able to put me on the 9th floor...we got back to the hotel way past midnight....the next morning at around seven I went to take a shower and the drain was full of hair as was the floor in the shower (took pictures) i was somewhat disgusted but had no choice but shower...when done water didnt drain so I stood in a puddle of water as if I was in a bathtub..disgusting...I went downstairs to ask for manager no manager on duty I guess they dont work on sundays,, they called a girl out and she presented herself as the manager on duty....I explained situation she wanted to know why I had not said anything the night before. obviously I didnt check the shower the night before. I cetainly will from now on at any property...The bed was super uncomfortable...She offered breakfast but honestly I wanted to get out of there.....The bathroom needed work all around it....the shower head looked like it was going to fall off....NOT A GOOD SATY
1. Mai 2014
Rated 5,0 out of 5,0 by Glenn 34 Great Place to Stay
We booked the Crowne Plaza sight unseen, it was awesome, stayed on top floor, service great, rooms nice , pool awesome only draw back but not a big deal was the $ 19 dollar Valet Parking or $ 17 by yourself per day, but would stay there again in a heartbeat. Thanks Crowne Plaza Hollywood
20. April 2014
Rated 3,0 out of 5,0 by traveling71 kitchenette
what a terrible kitchenette
plenty of cabinets, WITH NO CONTENTS
no toaster no dishes
will never come back
16. April 2014
Rated 1,0 out of 5,0 by CDW Texas Not worthy of IHG...
Room 322: Very disappointed in this hotel and I will never stay there again nor would I recommend this hotel to any friend of mine.
1) The bathroom was falling apart. You could see the sub-par patch work as well as other "issues" within the room. The room looked like it had been severely neglected.
2) In the evening I went to the front desk to inquire about the utilizing the Business Center to print my board pass for the next day. The guy at the desk didn't answer whether they had one or not but said he would print whatever I needed to be printed.
3) The next morning waiting to check-out; I went to the front desk and no one was there. Some maintenance workers were sitting down near the entry doors and yelled for Victoria. She came out from the back and looked at me and asked if I was the one yelling at her.
I could keep going but I think you get my point. The staff need to be sent packing; the hotel needs to be gutted and hit the re-set button.
14. April 2014
Rated 1,0 out of 5,0 by B JEANNE The nicest place I have ever stayed.
Hope to come back next year I will be using my Chase card to get some more points. LOCATION LOCATION!!
11. April 2014
Rated 3,0 out of 5,0 by g1979 good hotel -poor restaurant
Hotel was nice, comfortable beds and great pool.
the restaurant they have has the worst service I've ever seen, slow as molasses, they leave us unattended for a long time, by the time we finish eating it was almost 2 hours later.
in the morning, how ever check out time is at 11:00 we have someone knocking on our door at 9:00 and they just open the door!!!! Thank god I has the lock thing and they couldn't open the whole door. Cleaning people should wait a little or respect privacy.
Good hotel for one night stay, but not a 4 star hotel.
9. April 2014
Rated 3,0 out of 5,0 by Pabb Not a vacation hotel
Stayed here before cruise, about 15 minutes from Port Everglades. I should have done more research, this hotel is not on beach, at least 1 mile from Boardwalk. Had to take trolley which was easy enough.
Disappointed from the get go when the Valet didnt attempt to open door for wife pulling her suitcase, but instead just told her to use the other door which was automatic. We had two reservations, one for Sat-Sun, and we added a third night later on. I was told they could not combine them, and I actually had to come back to the desk mid stay and check in and out, room stayed the same. Fortunately I did this however because at the first check in the girl did not give me the gold level coupons, and only gave one breakfast coupon and told me it was good for two people.
Room was very clean, well appointed, and quite nice.
The pool bar closed at 10pm despite being crowded on out first night. Very disappointing as it was a beautiful evening out and we did not want to sit inside. Went to bed, saved the $50 I guess the hotel did not want to make.
Breakfast buffet was average, they will make you eggs/omelet etc in the kitchen, but its clear they dont want that well known as the waiter told us as he walked away from the table.
I would stay here again if I had business in the area, but for a Vacation hotel, you could find better.
7. April 2014
Rated 5,0 out of 5,0 by Shauna123 Gorgeous Room! Gorgeous view!
Really great corner room with lots of sun and a gorgeous breeze!
Would stay here again!
3. April 2014
Rated 4,0 out of 5,0 by IHGfan2013 Concrete Jungle
My family and I recently spent 10 nights at the Crowne Plaza Hollywood. I have to say for a family from the bush in northern Canada we enjoyed our stay despite being located in a concrete jungle. Good access to area attractions if travelling outside rush hours. Nice facilities, friendly staff and of course lovely weather. The hotel itself is a little dated, but very clean and comfortable. Staff was very accommodating and polite. Thanks to everyone for making our stay enjoyable.
1. April 2014
Rated 5,0 out of 5,0 by Yankee27 Enjoyed our stay.
Everything was great. Love the pool and the view of the Intercostal waterway. Your staff was very friendly and helpful. The concier was very nice but not very knowledgeable when we ask about public transportation. The room was great and the beds were very comfortable. It was noisy at times because we were right near the fitness room and people were in and out very early in the morning each day. The clock in the room was set at the wrong time when we got there and had a terrible time trying to figure out how to change it.......Apparently the housekeeping staff did too or they probably would have fixed it. So we had the wrong time all week....Not a deal breaker.... Overall great. Would we stay again?? yes if we needed to stay in that area.
25. März 2014
Rated 4,0 out of 5,0 by Ap1403 great service
The staff at the hotel is very friendly and helpful.
the room service people were very professional and had a great attitude.
my only complain is about the housekeeping. They need to step up their game or retrain the staff at housekeeping, they don't do a good job. But the rest of the staff is wonderful and they really make you feel welcome.
25. März 2014
Rated 5,0 out of 5,0 by Judy LG Excellent experience
We so enjoyed our stay. The service from the moment we came until we left could not be more helpful or pleasant. We loved sitting out at night on the intercoastal watching the boats go by. Our room was perfect.
Thank you for giving us a wonderful experience.
23. März 2014
Rated 3,0 out of 5,0 by Chocolate27 Overpriced for the Quality
Bed not as comfortable as say your Hilton hotels. You pay more than it's worth just because it's in Florida. The pool was nice with the Tiki hut bar. The rooms were not that spacious for the price. The toilet didn't flush well and the tub/bathroom were very small.
21. März 2014
Rated 5,0 out of 5,0 by jessica11atl Excellent pool
The hotel is conveniently located, clean, and the staff was courteous. The pool is definitely the best part about this hotel, it is a tropical oasis on the inter-coastal. I walked to the back one afternoon and it was packed like ants so I headed back to the pool and found plenty of lounge chairs. The water taxi is very convenient and stops right by the pool. the rooms are large with great patios and the kitchenette is perfect with a mini fridge, coffee maker and microwave. I will definitely stay here again!
20. März 2014
Rated 4,0 out of 5,0 by Gicalpo3 Comfortable bed and great service
The room was nice, spacious enough and having a balcony was nice. All the staff was very friendly and extremely accommodating. It made my stay that more pleasurable. The cleaning staff took care of the most minor details that I've witnessed in other hotels are often forgotten. However, based upon the price of the room. I did expect a little more luxury (i.e.: toiletry amenities could be upgraded, a wet bar could be supplied and quality of desserts could be upgraded). I did not have a meal here at all and can not comment. All in all, a pleasant stay, but would recommend some finer touches. I stayed on the executive floor and could not discern any "specialness" about paying for a room on that floor.
14. März 2014
Rated 5,0 out of 5,0 by Eddie A Crowne Plaza, Hollywood, FL
A beautiful, comfortable property conveniently located on A1A and Hallandale Blvd. This property has never let me down. Tne rooms are nicely appointed and very comfortable. The service is superb as is the staff. Elizabeth at the front desk is a "GEM". The pool area is relaxing. I can't wait to be down in this area again & stay at the Crowne Plaza in Hollywod, FL
12. März 2014
Rated 5,0 out of 5,0 by BDsub A Great place to stay
Had a great time at this terrific property, it is in a great location. with gorgeous views, nice pool. Sitting at the tiki bar by the water in the evening was a great way to relax! Allen, one of the guys that worked the front desk was great! He really made us feel special, since we were Platinum members, one of the few places where it really did feel good to be platinum! Thanks for the great stay!
10. März 2014
Rated 4,0 out of 5,0 by moscodam Buen hotel, bien ubicado, con excelente pileta
Tuvimos que reclamar varias veces por faltante de amenities (cafe,shampoo,toallas,etc).
El primer día el cubrecamas estaba sucio.
Todo se iba resolviendo, pero son cosas que no pueden suceder en un hotel dela categoría del crowne.
9. März 2014
Rated 4,0 out of 5,0 by Tatiana2014 Good in general, but far from excellent
Breakfast is thwe same many years... rooms get cleaned late in the afternoon and they are not cleaned very well unfortunately. Reception and restaurant staff are great!
3. März 2014
Rated 5,0 out of 5,0 by marcedahab very good!!!!
good location, excellent staff. amzing pool. amazing pool, amazing pool, amazing pool!!!!
24. Februar 2014
Rated 5,0 out of 5,0 by Patricia 89 Great hotel
Our stay at this hotel was a wonderful experience. No complaints except maybe for price of food and drink. The room was beautiful and clean, pool area was lovely. Staff was wonderful, friendly and very helpful. Read some of the previous negative reviews and was, quite frankly, a little concerned, but there was nothing to be concerned about. Will definitely stay here again.
14. Februar 2014
Rated 4,0 out of 5,0 by Kirbykhpml Reasonably priced for the location
Nice big rooms... all the amenities... short walking distance to the beach.
13. Februar 2014
Rated 5,0 out of 5,0 by Wescomm Love This Place!
Every time I visit Fort Lauderdale area I stay at this hotel. I personally choose a corner suite on the pool/intercoastal side. The views are amazing. Poolside drinks and lunch service is top notch with your bar guy Nacho to take care of all your needs he is amazing. Novell staff ballet are always constantly reading you at opening doors. Rooms are always very clean. The beach is just across the street. Very convenient 7-Eleven is right in the parking lot. I could not say enough about this hotel I have stayed there over 15 times now.
10. Februar 2014
Rated 4,0 out of 5,0 by motorcitysmitty Great Stay, Loved the location
My wife and I enjoyed a nice 4 night getaway here superbowl weekend. Beautiful hotel, great rooms, friendly staff.
Our favorite was the location. Hollywood trolley stopped right in front of the hotel and water taxi stopped in back of the hotel next to the pool. We could also walk to shopping area just west of the hotel and the beach was across the street.
We will be back.
7. Februar 2014
Rated 3,0 out of 5,0 by toothman general room condition
my wife and myself were unimpressed with the room cleanliness.we found a rather large live silverfish and also dried fruit behind the basin in the room. this is not what i have come to expect from crown plaza. i have stayed at many more in the past and the room was much more clean and comfortable-kent
6. Februar 2014
Rated 5,0 out of 5,0 by just visiting Large, clean rooms
Beautiful, clean rooms and attentive service.
Hotel restaurant was over priced. Air conditioning/fan system in my room was really loud (especially at night).
Pool was very nice with lots of chairs and great poolside service.
When I went to the self serve tiki bar I paid cash but was told there was no change (coins). I told the bartender (evelyn) maybe she should get some. It was only 60 cents but it's the idea that I should not expect change. I went back later in the afternoon and the same thing..no change. I told her again that I expected change. I also heard other guests around the pool complaining about this.
A small issue..I would return to this hotel.
4. Februar 2014
Rated 3,0 out of 5,0 by Lector05 Decent hotel, nice staff
A clean mid-level hotel with very nice staff. Small lobby but relatively large rooms that are clean and fairly modern. Large pool overlooking the Intracoastal Waterway. Beach access is across the street. Not much in the way of atmosphere but it's a good value.
1. Februar 2014
Rated 5,0 out of 5,0 by Guido28 Feel like at Home
Holliwood Beach Crown Plaza gave me and my family the feeling to stay at home, warm welcome, nice room, clening service, good breakfast nothing better to spend your holiday time. Only one not fair thing the internet service was poor. Reccomended also for Business purposes.
28. Januar 2014
Rated 5,0 out of 5,0 by OlivierPJ This hotel should be downgraded to a Holiday Inn Express!
This hotel used to be a little jewel. We have stayed here ever since it became a Crowne Plaza., and have recommended it to many people(which I will be amending).
It is now a a processing plant for the cruise lines and the overflow from The Diplomat. It 's all about getting thru the paper/computer work as fast as possible---no real "customer care". The quality of the "newly hired staff members" has deteriorated dramatically.
Our last stay found us in a 10th floor rm. w/ a safe that didn't work,
bare minimum furnishings-- no chaise lounge and more.
We will use our reward points at another property and then switch to a different hotel group. Your previous Staff Members, who are still there, con to try, but they can only do so much, unfortunately it falls far short...!
I hope this negative review will find it's way to the person who still cares about loyal patrons and quality of service!
18. Januar 2014