Rated 3,9 out of 5 by 141
Rated 5,0 out of 5,0 by Melinda220 professional employees
loved my stay wished I could have stayed the entire time there. My family changed their plans and we checked out early, there was no problem with that at all and if I decided to return I would get the same great rate. I would like to have had a whirl pool by the swimming pool though, however that wouldn't stop me from staying there again.
27. August 2014
Rated 4,0 out of 5,0 by 9550chris Check In
Misha at the front desk was wonderful to deal with from the first phone call to make reservations through check in, she was awesome. She helped coordinate ground transportation from Fort Lauderdale to Miami port for our cruise. Thanks again Misha!
27. August 2014
Rated 2,0 out of 5,0 by Islandgirl20 poor service and musty room
When we arrived to check in, we were not greeted as gold members. After going to the room, the room smelled strongly of paint, the shower didnt work and the tub filled with water. The fridge would not get cold. We asked for another room. Had to argue to get the king room we reserved. The new room was old and musty. Fridge again did not work well. Service in the breakfast area was bad. We tried breakfast every day of our stay but was unable to get any meat. The attendant would not bring more out. This is not the first time we had this problem with the breakfast attendant. Yes, we did call all of this to the attention of the front desk. It didnt make a difference that we were gold members or not. We seem to have been treated better when we were just club members. Do not stay here...there is not enough parking and we had to leave our vehicle on the side of the curb. The front desk gentlemen told me just find a place. We will not be back. We have complained about this and nothing was done.
26. August 2014