Rated 4.5 out of 5 by 457
Rated 1.0 out of 5.0 Not recommended to anyone who has hotel status
Showed up around 1 pm but front desk said that our room wasn't ready. Verified that I would like a room on a lower floor and left to meet friends. Got back about 7:30 pm and was told that all they had left was 10 th floor. I asked why and was told that it was first come first serve.. To top that off we went to the pool the next morning and it was closed for 24 hours.
I had a separate reservation from Monday thru the following Monday but cancelled that one and went to another on the beach which is a just a few up the road. This place knows how to treat its platinum customers.
August 28, 2015
Rated 5.0 out of 5.0 by Tibo58 Facility was beyond expectations
From the minute I checked in till I departed everyone, and I think I met them all, was extremely friendly and helpful. They all treated me like they knew me for years.. Food was amazing, not only quality but selection. Pool and room, s well as the whole facility was spotless. The bed and pillows were like sleeping on a cloud. I have stayed and HIE before, and they were very good, but this place exceeded some 5 star hotels I've stayed at. I had the opportunity to interact with just about all the staff including housekeeping and maintenance and theywere amazing.
August 27, 2015
Rated 5.0 out of 5.0 by Atlanta, Georgia Trip to Florida
Great location and great breakfast. Room had a great view of the beach. Beautiful sun rise from my balcony
August 27, 2015