Rated 4,5 out of 5 by 257
Rated 5,0 out of 5,0 Great staff on reception
I asked for an extra night and was given the room at the same 'online' price. Plus I asked if I could leave my car overnight whilst I travelled to London; and that was no problem either. Great customer service! (I teach people how to give good customer service......I now have a new shinning example to use). Thanks
25. Februar 2015
Rated 3,0 out of 5,0 by xxxl1 Cold room and hard pillows, threadbare towels
I have stayed here a lot and the staff are very helpful and friendly, however when will hotels like this realise that not all guests want to sit in a cold room. The air conditioner/heater on the wall (as in many hotels) does not go above 25 even though the notice invites you to turn it up to your comfort. 25 may be toasty for some but certainly not me.
This time I stayed, all the pillows were hard and the towels very 'tired' - pretty threadbare.
21. Februar 2015
Rated 5,0 out of 5,0 by Robbie45106 Great place to stay
Best hotel I have stayed in Derby.
Close to the railway station as I travelled there by train and is situated in a quiet area of city.
19. Februar 2015