Rated 4,4 out of 5 by 272
Rated 5,0 out of 5,0 by Amanda1979 Relaxed, Comfortable and Friendly Hotel
I found the hotel comfortable and the staff friendly and very helpful - they assisted with recommending restaurants and times to go (when busy / when not busy), they helped with directions to the course I was on the following few days.
I particularly wanted to say thank you to Gavin - who was a manager on duty on the 18th March - he is a credit to Holiday Inn Express. His attention to detail and efficient response during an unfortunate fire alarm acitvation, was quick, organised (everything required for the assembly point was there in minutes), and due to the false alarm, Gavin personally apologised to the customers at the assembly point - we also received a letter of apology. In my experience with evacuations - it was second to none.
24. März 2015
Rated 5,0 out of 5,0 by CathyW66 Friendly helpful staff, comfortable room
The staff were very friendly and helpful, got us more towels and cups on request, good service from bar, lovely breakfast included.
19. März 2015
Rated 5,0 out of 5,0 by dragonheartltd back yet again
this is a great hotel to stay in just off motorway great staff always made welcome why stay any were else in stafforf
19. März 2015
Rated 4,0 out of 5,0 by Scrum Business Stay
I stay here quite often since it is very close to my office. I struggle to see the need for two single beds...how many people sleep in these now or would seek to share a room with someone that they can't share a bed with?! It seems that the balance between double and twin rooms may not be quite right.
The mattress is too hard for my choice.
The provision of only liquid soap/shampoo in a dispenser is a clear cost saver but is a little basic.
The staff are superb!
16. März 2015
Rated 4,0 out of 5,0 by bri..b... Good Hotel.
Decided to stay in Derby as my team (Middlesbrough) was playing Nottingham Forest but the hotels in Nottingham were quite pricey....No complaints, hotel is minutes from train station also.
13. März 2015
Rated 4,0 out of 5,0 by Suzy4be Great breakfast
I love the Holiday Inn Express breakfasts and the chain has now become my hotel of choice when staying away from home on business. I always used to praise the Holiday Inn chain for their beds and pillows but Holiday Inn Exlress pillows are really no good. You need feather pillows. Yours are a poly fibre and uncomfortable. Please, please renew the pillows!
13. März 2015
Rated 2,0 out of 5,0 by Rambears1 no recognition of priority club membership
Disappointed that at no point was the fact I was a member recognised, even though I had 2 rooms booked. Seemed short of reception staff as we had to wait for someone to come from breakfast to check out, by which time there were 3 sets of guests waiting. A shame because we like to stay here for attending the football.
12. März 2015
Rated 5,0 out of 5,0 by tilly123 Nice inn experiance
Staff are very good, nothing to much trouble, if you ask they will try and help not matter what it is. Good location. Breakfast was plentiful and very clean also well presented and plenty of choices.
11. März 2015