Rated 3,7 out of 5 by 101
Rated 2,0 out of 5,0 Poor Customer Service
The house keeping staff was very responsive and friendly. Rooms are clean and offer value for money. Breakfast menu is repetitive. If you face any IT issue (primarily difficulty in connecting to wifi) then do not expect it to be resolved by the hotel staff; you are on your own. The staff at the reception is the worst I have come across in the GCC region. The word called "Empathy" is missing from their vocabulary.
16. Juli 2014
Rated 3,0 out of 5,0 by Mr Karl Hotel ok
* keine Insekten oder Kakalaken im Zimmer gesehen.
* Zimmerservice war gut (Reinigung / Bett/ Handtuecher)
* Badezimmer, Schimmel im Silikon der Dusche
* Badezimmer Ablauf Waschbecken
* Bett und Zimmer groß und sauber
* Fernsehprogramme, deutsche Sender, Fußball WM ?
* etwas dezentrale Lage
* Pub neben an, mit einem Fahrstuhl erreichbar
(Bier am Abend möglich)
14. Juli 2014
Rated 3,0 out of 5,0 by Ageel Internet very slow
Increase the internet speed It is written in your slogan that hotel is in Internet City but the internet speed is very low and always cut and required to reconnect.
They I make complaint to reception and they promise me to increase the speed by next day but they did not.
6. Juli 2014
Rated 5,0 out of 5,0 by 247Bob Good Sevvice
The standard of hospitality from the staff, from reception. restaurant
4. Juli 2014
Rated 4,0 out of 5,0 by SaadE My Stay at hotel Holiday Inn knowledge village
My Stay at hotel Holiday Inn knowledge village. The overall experience was very pleasant and nice. The only issue I experienced was with internet for which I specifically asked before my booking but I didn't receive the promised Internet service.
The rest was all brilliant. Keep up the good work :)
3. Juli 2014
Rated 2,0 out of 5,0 by redwards5 Bed, pillows very good. Room/Bathroom greatly lacking
No iron. No shampoo/conditioner. Blood or red wine stain in carpet. Bar code stickers on furniture. Lady guarding the eating room always looked unhappy. Other staff was great, helpful, and happy. I did feel secure there.
The shower also leaked 1 night when I was there. Maybe b/c of direction of the water in the shower at that use.
2. Juli 2014
Rated 4,0 out of 5,0 Reasonable Price
Reasonable Price .however still missing Entertainment may be Swimming Pool ,Playstation or game consoles Corner ....etc
1. Juli 2014
Rated 4,0 out of 5,0 by gchahine price quality match
I'm a regular visitor of hotel, everything is great and runs under the holiday inn standards
one issue was the cleanliness of room , task seemed not to be completed for the last 2 days i noticed.
29. Juni 2014