Rated 3,7 out of 5 by 101
Rated 2,0 out of 5,0 Poor Customer Service
The house keeping staff was very responsive and friendly. Rooms are clean and offer value for money. Breakfast menu is repetitive. If you face any IT issue (primarily difficulty in connecting to wifi) then do not expect it to be resolved by the hotel staff; you are on your own. The staff at the reception is the worst I have come across in the GCC region. The word called "Empathy" is missing from their vocabulary.
16. Juli 2014
Rated 3,0 out of 5,0 by Mr Karl Hotel ok
* keine Insekten oder Kakalaken im Zimmer gesehen.
* Zimmerservice war gut (Reinigung / Bett/ Handtuecher)
* Badezimmer, Schimmel im Silikon der Dusche
* Badezimmer Ablauf Waschbecken
* Bett und Zimmer groß und sauber
* Fernsehprogramme, deutsche Sender, Fußball WM ?
* etwas dezentrale Lage
* Pub neben an, mit einem Fahrstuhl erreichbar
(Bier am Abend möglich)
14. Juli 2014
Rated 3,0 out of 5,0 by Ageel Internet very slow
Increase the internet speed It is written in your slogan that hotel is in Internet City but the internet speed is very low and always cut and required to reconnect.
They I make complaint to reception and they promise me to increase the speed by next day but they did not.
6. Juli 2014