Rated 4.1 out of 5 by 398
Rated 5.0 out of 5.0 Best Staff
I have stayed at several Holiday Inn Express's over the past couple of weeks due to traveling around the country for interviews. I chose them initially for affordability, free breakfast, and free wifi. However, even compared to other Holiday Inn Express that I have stayed at, the staff at the Erie location were the most friendly, helpful, and accommodating. I flew into Erie and my plane kept getting delayed and the staff was very helpful about ensuring me that my shuttle would be there when I arrived. Additionally, even when I did not book the shuttle "early enough," they made sure to send the request in and did their best to accommodate my needs of transportation - for I needed the shuttle four times in two days. They staff were exceptionally helpful, which was what stood out to me the most in my stay at this hotel.
February 8, 2016
Rated 5.0 out of 5.0 by long rod Comfortable
I have always had a good experience at Holiday Inns in the Erie PA area.
February 6, 2016
Rated 5.0 out of 5.0 by 4C's Large room, lots of room
There was plenty of room for everyone in our 2 queen bedroom. We had a kitchen area, living area and separate sleeping area. The living area had a pull out bed in the sofa which was large enough for 2 children.
February 4, 2016
Rated 4.0 out of 5.0 by RonsRandomStuff Great for Splash Lagoon
Great place to stay if visiting the water park. The elevators exit close to the entrance to the park, so it's easy to pop back to your room for a quick break. The elevators get slow and congested during peak times, a lot of children because of the water park slows things down a bit. The stairs to the fifth floor were faster on several occasions. Staff was very friendly and breakfast was plentiful and fresh with lots of room to sit and enjoy. Overall a great hotel for a Splash Lagoon get away.
February 3, 2016
Rated 5.0 out of 5.0 by clubovsky Good stay.
Used our annual free night as a Platinum member. Facility was good, despite terrible weather. Slow front desk service and dirty bathtub, but overall stay was very good.
January 21, 2016
Rated 4.0 out of 5.0 by Nesh422 Best jacuzzi ever and the breakfast was great!
The rooms are new and very clean. The breakfast was the best as they served it hot and in a very clean environment. I do not see myself spending a night in any toher place
January 11, 2016
Rated 5.0 out of 5.0 by dix58 Good Job
Great stay again love the new look the staff was verygood in helping me out with everything and calling my room to make sure everything is ok again thanks.
January 7, 2016
Rated 4.0 out of 5.0 by TravelerBT55 Great location - Comfortable Room
The hotel is located in a area surrounded by several restaturants and shopping centers. The Staff was very professional and prompt to address any issues. It is a family hotel so expect noise outside your room as kids pass by.
Cleaning service was too aggresive on my check out day to get me out of the room. Address any issues with the front desk
January 7, 2016