Rated 4.3 out of 5 by 257
Rated 5.0 out of 5.0 by Nanny2 Love, love, love it!
To be honest, there are many hotels with comfy rooms and the usual and expected amenities. However, this location is our absolute favorite because of the staff. We recognized most from a previous visit... a sign that management knows how to retain excellent employees. All staff provided a welcoming and helpful environment that made our stay one we will definitely repeat. Special kudos to Gina who quietly ensures that the breakfast area is well-stocked, clean, and tidy. She does all of this with a gracious smile and without a hint of intrusion. We were especially impressed when the parent of a young child requested information about the content of the pancakes. Gina provided an empty package for the parent so a determination could be made about that child being able to eat the pancakes. A huge thumbs up to all staff who made our stay an enjoyable one. Thank you!
July 26, 2015
Rated 5.0 out of 5.0 by DJRJ Attentive staff and great breakfast bar
Forgot to request a first floor room when booking. Called a few hours before check in and was taken care of despite the last minute request.
Breakfast bar has the same items as all other Express locations, but the fruits were fresher than other locations I've stayed at.
July 23, 2015
Rated 3.0 out of 5.0 by yeah22 outdated
Hotel is old and outdated...not what I expected from San Diego. Next time i'll spend the extra cash and stay on the beach.
July 23, 2015