Rated 4,0 out of 5,0 by notabob Comfortable bed and great service.
Hotel is starting to show it's age, but the staff at the front desk are the best around.
16. Mai 2013
Rated 1,0 out of 5,0 by Gman13 Don't Stay here!!
After a long day in the keys and sunset in Key West, drove back to Florida City and arrived around 11pm. Family was tired and ready to settle into the typical comfort of a Holiday Inn Express I've become accustomed to.
Don't stay at this hotel if comfort is what you are looking for!!
The room was old school, dark, damp and musty. The beds were of very poor quality as well as the towels and linens. When we got into the bed it felt damp as well as the carpet. Not inviting at all, especially after a long day.
I remember only thinking that I could just go to sleep and wake up and leave this nasty place.
Certainly not worth using any of your hard earned points on this place. I actually can't believe this hotel is in the HI Express chain.
By far, the very worst hotel in the HI Express chain I've ever spent a night at.
I will be requesting a refund of the points I used to spend one very forgettable night at this hotel.
3. Mai 2013
Rated 1,0 out of 5,0 by tmutchlove Where do I start
First they sold us a room while their computers were down . We had to wait in the parking lot for 1 hour till we got a key.
Upon entering the room we noticed a rancid smell of smoke and puke . This must be the worst holiday inn express in the country!
2. Mai 2013
Rated 5,0 out of 5,0 by Carlota57 Quiet room and great bed
Friendly staff, easy check in . Front desk very helpful with extending our stay. Second time at this hotel. Will stay here agin when in the Keys!!
26. April 2013
Rated 4,0 out of 5,0 by rudie6957 improved
new computers, better smelling rooms and a bottle of water for IHG mwembers (I had to ask for it).
All things that were missing during my last stay to this Hol. InnExpress.
14. April 2013
Rated 2,0 out of 5,0 by Ray2727 Florida Keys
Room & hotel was musty. Overall the facility felt old.
9. April 2013
Rated 3,0 out of 5,0 by RNThomas Poor Breakfast
I stayed for a total of 10 nights, and 4 out of those 10 mornings the breakfast meat and eggs were not ready by 06:45 when I had to leave. Breakfast was supposed to start at 06:30. Saturday and Sunday shouldn't count as I did not go down until around 08:30.
The overall room was comfortable. The bathroom was a little tight. I slept comfortably on the bed. The front lobby staff were very helpful.
There is a back gate to get on the road to go North, that was closed. It would have been nice if it had been opened so that we would not have to turn south out of the hotel and then do a u-turn to go back north.
26. März 2013
Rated 3,0 out of 5,0 by KOTEZ Poor lighting in bathroom
Front desk person (Nancy) busy on her personal phone when we arrived and after we checked in (may have been texting). Did all the right things but very impersonal. Should have greeted us in a friendly manner and welcomed us to her hotel! Or at least a smile. The other front desk person was very friendly and had just returned from her dinner break. Toiiet paper and kleenex is of POOR quality. We enjoyed the breakfast.
24. März 2013