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Rated 3,8 out of 5 by 126 reviewers.
Rated 5,0 out of 5,0 by Quiet comfortable room I,ve stayed at this property twice; both times the service was great; friendly courteous people willing to satisfy the traveler's needs. I'll stay again and recommend this property. 17. September 2014
Rated 5,0 out of 5,0 by Great Stay The Holiday Inn Express is an amazing hotel to stay in. I was thwre for 2 nights and the service was awesome. The room was spacious and comfortable. I am definitely planning my next getaway and will be using this hotel just to have some time away. Beautiful place. 17. September 2014
Rated 5,0 out of 5,0 by Great stay Great stay, thanks all. I plan to stay here when I'm in the area. again next time. 15. September 2014
Rated 5,0 out of 5,0 by CHECK IN WAS A BREEZE On our arrival, late in the evening we were greeted by Christian who was pleasant, prompt and courteous and very efficient. The next morning at checkout he had completed his shift but checkout was very fast. 15. September 2014
Rated 5,0 out of 5,0 by Complimentary Breakfast The complimentary breakfast was the weak point in my stay at the Gateway To The Keys hotel. The eggs were egg substitute and were cool (not warm) and the texture was undesirable. The sausage was turkey. It was oily and bland, The rolls were not that fresh. Not stale! Just not that appetizing. There was not enough choice between the warm (hot) foods and the cold cereals. The muffins were fresh and tasty. The two staff members were very pleasant. 11. September 2014
Rated 5,0 out of 5,0 by Ideale Lage an Gateway to the Keys Waren nur für eine Übernachtung da, leicht zu finden, sehr freundliches Personal an der Rezeption, gutes, amerikanisches Frühstück mit tollem pancake-automat 7. September 2014
Rated 5,0 out of 5,0 by All-around comfortable room and bed Great check-in personnel. Easy-access rooms. And, a complete selection of breakfast choices. What more could the leisure traveler ask for. I'll be back. 1. September 2014
Rated 3,0 out of 5,0 by Bathroom Bathroom wasn't set up right. Toilet paper holder to close to toilet. Suite should be call a suite, See other unhappy guest put me on guard also. Able to see the make over on the walls. 30. August 2014
Rated 4,0 out of 5,0 by Good value This was a great location, quiet with responsive staff 29. August 2014
Rated 5,0 out of 5,0 by Convenient and comfortable. Great place to stop for the night before heading to Marathon. Plenty of room to park trailered boat. 26. August 2014
Rated 5,0 out of 5,0 by Nice Nice hotel with friendly staff. Rooms are updated nicely and they are clean. Only downfall is the WiFi kicks in and out a lot. 21. August 2014
Rated 5,0 out of 5,0 by Convenience This hotel was so accommodating to my families needs. I will stay here again. 21. August 2014
Rated 5,0 out of 5,0 by Quite My wife and I were stopping here headed to Key West the next Day. I have almost always enjoyed my stays t Holiday Inn Express. That why I use them when I can. I can all ways depend on good service, clean rooms, and friendly people. 19. August 2014
Rated 1,0 out of 5,0 by The worst ever! Of all HI products I've visited this property is by far the WORST of the lot! Dark, dank, hallways, public spaces furniture in disrepair, property reeks of a need for MAJOR FACELIFT. Avoid staying here if you can. 17. August 2014
Rated 4,0 out of 5,0 by Good place with easy access to upper Keys This was an excellent place to stay for the portion of our trip that was in the upper Keys. We switched to the HIE in Marathon when we started exploring the lower Keys. 14. August 2014
Rated 4,0 out of 5,0 by Very Good We had a great stay. Hotel is one of last hotels on the way to Florida Keys and not far from restaurants. Competitively priced. Hotel allowed us to put all 3 of our kids in the room (one slept on his own mattress pad). Good breakfast with pancake machine. We ended up staying there again 14. August 2014
Rated 5,0 out of 5,0 by Brad Brad was very helpful. Bradley is was ver knowledgeable in the area of restaurant and reward points 13. August 2014
Rated 5,0 out of 5,0 by nice, inexpensive and relaxing stay This stay was better than expected for the price. Very clean and comfortable. Front desk Staff was friendly and helpful. Price was beyond right. Breakfast stops at 9:30. A little early for our tastes outside of the keys. Half hour drive off the bridge for half the price. 11. August 2014
Rated 3,0 out of 5,0 by Good for the first night Needs some remodeling, generous spacy room. Quiet. Easy accessable. 11. August 2014
Rated 2,0 out of 5,0 by Very disappointed The only positive I can say is the check-in process went quick, but the fact that I'm a Gold Priority wasn't' mentioned. They upgraded me to a "suite", which was nothing more than a slightly larger room with a love seat. The room smelled old and dirty, and the overall cleanliness was poor. Bed was very hard and uncomfortable, not like other HI Express beds I'm used to. The biggest issue I had, when I checked in, my son wasn't feeling well so I had to go to the Publix and get him some medication, While I was gone, i tried to call in to speak with him, the phone went straight to VM, i called back 2 other times with the same result...the young lady at the desk was agitated at my calls. I said my son was alone in the room and I needed to speak with him and can't get thru, she said she would send the other desk clerk to the room...I informed them not to go into the room and I would be right back. I returned to find my son, scared in the room because the clerk told him that I said to let him in the room. I was very upset at this and asked to speak to the GM...never spoke to the GM in the remaining days of my stay and still haven't heard from him/her. 4. August 2014
Rated 3,0 out of 5,0 by Stay away if you have allergies! Carpets in common areas have so much rug deodorizer on them you can smell it as you approuch the entrance. It makes you wonder what are they trying to cover up? Fragrance so strong it will initiate an allergic response if you are prone to do so. Suites are quite large and the breakfast and breakfast attendents were great. 3. August 2014
Rated 5,0 out of 5,0 by Perfect The hotel and staff exceeded my expectations. My wife and I are very pleased with our stay. 3. August 2014
Rated 5,0 out of 5,0 by Excellent Stay Very friendly staff, clean rooms, very comfortable beds(the best I have slept in at a hotel). Would have been nice to have omlets for breakfast though. 31. Juli 2014
Rated 3,0 out of 5,0 by Nice room noisy Pool area I think by proxy if you have kids you are on the pool side. If you have kids you are not on the top floor and try and keep all the drunks and kids on one floor where they can roam the halls and bug each other. 29. Juli 2014
Rated 5,0 out of 5,0 Great Stay Friendly staff, great cleanliness and comfort. We have stayed here several times and will always come back on our way down to Marathon and Key West! 28. Juli 2014
Rated 5,0 out of 5,0 by Clean and comfortable Our room was clean and quiet.. The breakfast was excellent - especially the cinnamon rolls. Staff friendly. 26. Juli 2014
Rated 5,0 out of 5,0 by Comfortable The hotel appears fairly new. Great quiet rooms, very comfortable beds. 23. Juli 2014
Rated 5,0 out of 5,0 by Perfect Stay we was coming back from the keys and our vehicle broke down . we had to stay overnight while it was being repaired and this hotel was perfect. very relaxing and very relaxing 17. Juli 2014
Rated 2,0 out of 5,0 by Experience Staff was pleasant. We have stayed at this hotel in the past. Unfortunately, our experience this vacation was not pleasant. The room was filthy! The bathroom was not cleaned prior to our arrival (there was hair on the floor, and there were 2 insects in the tub). The price should have been half of what it was for this experience. Will have to evaluate the options next time we want to visit the Keys. 9. Juli 2014
Rated 3,0 out of 5,0 by Sleepless night The overall hotel was fine. Our problem was with special requests. We had requested an infant crib for our child in our reservation online. We called a week prior to our arrival to confirm, and were told that there was no problem. When we arrived, we were told that "the" crib couldn't be found. So we spent a sleepless night with our child. They compensated some off of the price, but we were still exhausted the next morning! 25. Juni 2014