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Rated 4.3 out of 5 by 327 reviewers.
Rated 5.0 out of 5.0 Kind, sensitive staff We were in New York for the funeral of a very dear friend. It was not the happiest of times.The helpful and caring staff made the situation a little easier. They were genuinely kind, from the front desk to the fellow who drove the shuttle. It made the weekend a little more bearable. We enjoyed the clean room, a particularly comfortable bed, and the convenience of breakfast in the morning. I've stayed at several Holiday Inn Express hotels and have never been disappointed. This HI Express, however, was a cut above with regard to staff and service. Thank you! February 8, 2016
Rated 5.0 out of 5.0 Great LGA hotel, great service As aircrew, I stay at NY airport area hotels frequently. I loved this one: great value, clean, very courteous and conscientious staff; very good complimentary breakfast. Great and reliable van service to LGA. February 8, 2016
Rated 4.0 out of 5.0 by If there was an award for hotel staff, they should win it This hotel is truly saved by its staff. There were a bunch of problems -- TV didn't work, water went out, the one day I had the valet, the guy pulled up with somebody else's car, handed me the keys and smiled (uhhh, no more valet after that). The breakfast was cold and typical, the hotel is in the close vicinity of...nothing, really. It's under construction, we could go on and on here, but for whatever negative point against the Holiday Inn Express LaGuardia is erased by the quality of the staff. Love love loved it. Enough to post this message, which I never post, to ensure they get a bonus/raise, enough so Stephanie can buy her first car...and insurance. Certainly enough so I definitely would go back. This is New York hospitality. January 30, 2016
Rated 3.0 out of 5.0 by Wait until construction is over! The hotel was in a good location but the phones and water didn't work. Had to have valet parking. Very noisy early in the morning because of the construction. The staff was accommodating as long as you knew to call hotel from your cell phone! January 30, 2016
Rated 5.0 out of 5.0 by great stay Stuck in the airport hotel during blizzard. Space available at Holiday Inn Express which was very good. Excellent shuttle service, good breakfast, helpful staff, ATM, clean room, quiet, comfy. Thank you!! January 29, 2016
Rated 5.0 out of 5.0 by Bed and breakfast with entertainment My stay was perfect at the hotel. I had to resort to this hotel during the Jonas storm - and they welcomed very nicely. The breakfast was present everyday (though I had a brief thought that probably due to the storm, there might not be). The internet was perfect, however, the TV has limited channels and half of them didn't have reception - a bit weird. The staff were very helpful and even gave suggestions for restaurants near the area. Overall, a good stay! January 28, 2016
Rated 5.0 out of 5.0 by Playoffs It couldn't have been nicer. Our front desk receptionist, Stephanie was great. She gave us her card and told us to call after the Mets Cubs game and she would send the limo. It worked perfectly. Can't tell you how much we enjoyed ourselves. January 28, 2016
Rated 2.0 out of 5.0 by Don't expect any staff courtesty at 5 am Front desk agent could have put down his newspaper and offered to get me something to snack on from the complimentary breakfast, even though it wasn't open yet January 27, 2016
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