Rated 4,0 out of 5 by 379
Rated 5,0 out of 5,0 by Vicky2014 Great Hotel Guests Love
They truly care and go above and beyond! I am from Hospitality and they get an A for service on my end...Food delicious, area perfect and staff the best!
14. Oktober 2014
Rated 4,0 out of 5,0 by Mrs.Johnson2014 Great Hotel!
I had a great experience at this hotel. I held my wedding here on Sept. 20, 2014 and will definitely recommend this hotel to other brides! The catering/wedding coordinators Loretta and Lourdes were excellent and a pleasure to work with!
13. Oktober 2014
Rated 5,0 out of 5,0 by Claude100 Best Stay!
Hotel was clean and nice, with excellent service all the way around. Thanks Mike and Elizabeth! I really enjoyed the pool area and the room was large and comfortable. I would recommend this hotel to others. Location was great with easy access to trolley, water taxi and the beach. Everything was convenient and with a relaxing atmosphere. Thanks for an excellent stay!
12. Oktober 2014
Rated 5,0 out of 5,0 by TedandShelly Conference in Hollywood
Staying at the Crowne Plaza for the conference was a great move, both in the location and the comfort and cleanliness of the rooms... and the front desk staff was fantastic.. very friendly and very helpful... will stay here again asap
11. Oktober 2014
Rated 5,0 out of 5,0 by DaarkDoz Nice room on 8th floor
I was pleased with my room. Food was good.
The balcony has a good view of the beach and river.
10. Oktober 2014
Rated 5,0 out of 5,0 by midwest guy Business trip
Clean and up-to-date room. The service was great. The tiki bar and pool are a very nice touch.
9. Oktober 2014
Rated 4,0 out of 5,0 by ivia uncomfortable atmosphere
The biggest problem I found was the staff who cleans rooms ignore guest at least in 4th floor pulling door rooms noisy and loud early morning during sleeping hours. I think it is very disrespectful in this type of place where people pay to rest.
7. Oktober 2014
Rated 4,0 out of 5,0 by AGMV If all the hotels of this chain would have the same level of staff education I would not be even silver
Some times you feel your questions are disturbing people.This was my case in this hotel. If I would train people to work in front of people I would tell them the first forbidden word is NO!
When I asked for leaving two days before my reservation thats the first word I heard. After inviting the lady to see my data she changed mind and let me going.
The hotel is okay, pity to have so long trafic lights to get to the beach and my first reason to stay only one night. Nothing around, only wide streets and a long bridge.
7. Oktober 2014
Rated 5,0 out of 5,0 by Shelsy Amazing hotel!
This is the second time I've stayed at this hotel & it never disappoints. Awesome staff & the hotel is always clean & everything is perfect, there is an amazing fragrance thoughout the whole hotel. The pool area is gorgeous & huge. The room are full of comfort & extra clean. I just love this hotel, it's perfect for any type of occasion. Would recommend this hotel to everyone!
7. Oktober 2014
Rated 5,0 out of 5,0 by Gmichael Excellant value for location.
I would recommend the Crowne Plaza at Hollywood beach. The room, pool, and staff were excellent. The only down point was the charge for self park.
6. Oktober 2014
Rated 2,0 out of 5,0 by Abi21 Great Hotel
Great staff and hotel, it was very clean and comfortable.
Room wasn't as I booked though and was told I should have phoned or emailed to confirm my requirements, so take heed and do this, or you might not get what you requested.
6. Oktober 2014
Rated 5,0 out of 5,0 by snaps SR. great location
This hotel is in a great location. Close to alot of things resturants shopping beach. Beautiful pool. I would stay here for sure again next time i am in the area.
6. Oktober 2014
Rated 5,0 out of 5,0 by Gele Excelente Hotel...
Me encantó la estadía es éste hotel ....excelente servicio y atención del personal.
2. Oktober 2014
Rated 2,0 out of 5,0 by PRG10 If you have a car on this trip Buyer Beware
The hotel is very nice, The lobby, The staff, The pool... are all very nice. However we rented a car for our stay and found this to be difficult. The canopy overhanging the front and only entrance to drop off and load and stay dry when it is raining is often clogged with Valet cars waiting to be parked or delivered. There is no quick and easy way into the hotel from the self park side of the facility..
29. September 2014
Rated 4,0 out of 5,0 by Loved-FL Warm hotel but the restaurant has an immutable menu...
We reserved a room with breakfast in this hotel for 2 nights and we don't regret. The hotel and the room were clean, the wi-fi was working properly, the parking had plenty of empty places, in other words: as it should be.
We had dinner and breakfasts at the Elements restaurant inside the hotel and although the first night we appreciated the meal, the second night we went to another restaurant as the menu was identical with the previous night. The same thing happened in the morning with the breakfast which has a limited number of choices compared with other hotels, other Crowne Plaza or even lower...
26. September 2014
Rated 4,0 out of 5,0 by Delfus11 buena estadia
La estadia fue en general, muy buena. Al llegar faltaban elementos basicos en el baño, a los 5 minutos de entrar en la habitacion una señora del servicio toco la puerta y pregunto si necesitabamos algo, le pedimos lo que faltaba, lo trajo y se quedo esperando la propina, cosa que nos molesto bastante. Al dia siguiente cuando llegamos en la tarde, se suponia que la habitacion estaba hecha, aunque las camas estaban tendidas, los almohadones estaban en el piso y estaba todo bastante desordenado, por lo que nos quejamos. Despues de eso todo funciono a la perfeccion.
En general, el personal fue muy correcto, en especial el de la piscina.
En cuanto a la limpieza, la moquette de la habitacion estaba bastante sucia. Todo lo demas estaba muy correcto y limpio.
En suma, fue una estadia muy confortable, de descanso,en un entorno muy lindo, y lo volveriamos a elegir y a recomendar!!!
26. September 2014
Rated 4,0 out of 5,0 by skyhog Great Place to stay for the money
A very nice place with comfortable rooms right across the street from the beach or right at the inter-coastal waterway. The staff was very friendly and accommodating with any request I made. The pool area was comfortable and expansive enough to not feel crowded at all. Every area was neat and clean. I was a little disappointed in the breakfast buffet as the food was not up to the quality of the rest of the hotel. I did not eat dinner there but the lunch was very good sitting around the pool area with the gazebo. I would definitely stay again when in the area.
23. September 2014
Rated 4,0 out of 5,0 by Mikee 12158 Just OK
The hotel had a new patio goingg in so it was quite noisy and it was a maze to find your way to the pool. The restaraunt closes at 2 leaving only the TIKI Bar for Lunch. Not great if hot and humid as usually is in South Florida.
Found hair in the bed when undoing the covers. Freaks me out from that point on. I only stayed 1 night but was booked for 3.
22. September 2014
Rated 5,0 out of 5,0 by TravelG Excellent experience.
I have reason to visit South Florida frequently. The team at Crowne Plaza Hollywood always make me feel welcome and at home. Thank you for giving me comfort, security and a smile every time I stay with you. G. :o)
21. September 2014
Rated 5,0 out of 5,0 by JenTex Best pillows ever!
My mom and I stayed here recently for her high school reunion, and we loved everything about this hotel. From the moment we drove up dealing with the valets, to the front desk, maintenance man, maid, and gift shop - every employee at Crowne Plaza was helpful and friendly. It's a beautiful hotel, well decorated and clean. The room itself was wonderful - large with a large balcony (great view), and lovely. One of the most comfortable and CLEAN beds (and bedding) I've ever experienced. The pillows were so comfortable, I wrote down the brand and am hoping I can buy them for my home. It was just a great experience. I didn't have time to swim in the pool, but it was gorgeous and large, with lots of seating. If I'm ever back in Hollywood Beach, I'll stay here again in a heartbeat.
19. September 2014
Rated 4,0 out of 5,0 by Gatemayor2 What you didn't tell me
Wonderful Crowne as usual but personally I would have appreciated notice of the planned construction taking place during our stay. Had I know in advance that talking poolside would be difficult at best for 2 afternoons spent there, I would have stayed elsewhere. I understand that improvements are a part of Hotel maintenance. I don't understand why no advice or warning was given in the booking process. I know it can be done. I've seen it done by a competitor.
18. September 2014
Rated 5,0 out of 5,0 by Blackadder Everything great except
Everything was great except for the fact that the wash basin area was in the bedroom and not in the bathroom. We did not like this for two reasons :
1. On a hygiene matter, the placing of the washbasin area outside of the bathroom and in the bedroom area meant you had to wash your hands in the bath after using the toilet or open the bathroom door prior to washing your hands after using the toilet. The latter could be considered unhygienic, leaving germs and bacteria on the door handle.
2. We were a family of three, all of whom have different sleeping habits. We do not all wake up at the same time, I normally wake first, shower, then shave. My wife wakes after me, showers and likes to do her hair and my son always like to sleep late. With the washbasin area based in the bedroom area and our different sleeping habits there was always problems. Having to lay in bed until everyone was awake or risk waking other family members when taking a shower and then turning on the room light to shave or do your hair and clean your teeth. Would be much more customer service orientated if the washbasin and mirror were actually in the bathroom, then guests in the room could use the bathroom and washbasin without fear of waking other guests in the room.
17. September 2014
Rated 3,0 out of 5,0 by ajtnewstrike Great Pool
The pool is wonderful, but the rooms leave something to be desired.
15. September 2014
Rated 5,0 out of 5,0 excelente atencion
gracias por todo, hicieron que la celebración de mi cumpleaños fuer un éxito.
12. September 2014
Rated 5,0 out of 5,0 by GretchenH I LOVE this Hotel!
I have been staying here every time I come to Miami for about 6 years now. I come for both business and pleasure and it is my favorite. Right across Ocean Drive to the beach - they have their own marked path and it's beautiful. The rooms are modern and extremely comfortable, not that you spend much time there! The pool is huge and amazing, love the Tikki Bar and the lounge, Frank the bartender being our favorite of course! And possibly the best chicken quesadilla we have ever had! The staff is always amazing there and the hotel is beautiful, not too big and not too small. The location is convenient to everything. I will always stay here when I visit and for the friends I have brought with me it is there new favorite hotel as well!
10. September 2014
Rated 4,0 out of 5,0 by CRT999 Check in issue
I was very unhappy with my check in at the hotel. I asked to have my rate adjusted to the AAA rate and the front desk staff refused. They said it was not possible, I know that is not the case, becasue every other hotel I have stayed at makes the adjustment without issue. So, I probably won't go back.
10. September 2014
Rated 3,0 out of 5,0 by zebra123 09/09/14
The hotel is really nice but the sleep quality is poor due the mattresses. This hotel also offer no freebies, like shuttle service or breakfast. Nice hotel, too expensive to stay here.. won't return or recommend...
9. September 2014
Rated 5,0 out of 5,0 by kapalowski Great Value
Clean rooms, with great value. Lots of amenities made available and well maintained.
9. September 2014
Rated 3,0 out of 5,0 by Valerie999 Wouldn't come here twice
Clening stuff is really unfriendly!
When we couldn't leave the room for a maid to clean she would say "That's Ok" and never come back... so we had to chase her and ask to clean our room...
Breakfast is worst than in european Crowne Plaza hotels. Food doesn't taste good and there isn't much of a choice.
We needed to add an extra roll-out bed, however it was very uncomfortable (compared to other hotels) and the stuff didn't even bprovide a blanket untill we reminded twice!
We also didn't like that the sink is situated inside the room (rather than in the bathroom) which makes it uncomfortable when someone is brushing their teeth, whilst the others are sleeping in the same room...
Overall it's an ok hotel as a place to sleep... and the pool is quite nice
8. September 2014
Rated 1,0 out of 5,0 by ASIALAW BAD VALUE
TOO MUCH FOR TOO LITTLE. THE PRICES FOR ROOM SERVICE WEE WAY TOO HIGH. AN EXTRA FEE FOR SElf-parking in a handicap spot? Are you Serious?
8. September 2014