Rated 3,9 out of 5 by 32
Rated 3,0 out of 5,0 by Platinum member Staff??? What staff???
To fund staff members was difficult and for them to actually carry through with what try said they wouldndo was even more difficult. We found a long dark hair in the shower. Pillows we were given from the front desk were stained and souled- given to us that way for us to put the cases on after being told that would be done and waiting for us when we returned for the evening. Service was lousy! Staff Definately needs training!! Hotel is situated between a busy freeway and train tracks. Fairly quiet though. The worse part was the checkout. First we had to find the clerk as it seems she was always in the kitchen in the morning. Then our free night stay bill did not show that it was free. Just was not what we expected from a newer holiday inn property!!!!
31. Dezember 2013
Rated 5,0 out of 5,0 by DG97 oasis in Fresno
Very happy with our overnight stay. Although a small property, it was very comfortable, well maintained and the staff accommodating to our youth hockey group. Free breakfast in the morning a big plus for hungry hockey players.
Easy on, easy off to HWY 99.
Only downside to our stay (and a minor one) was the freight train noise at zero-dark-thirty in the morning.
18. Dezember 2013
Rated 2,0 out of 5,0 by visitor456 Only as a last resort!
The weather had been frigid for days, and the bed was still made with the summer weight comforter; there no additional blankets in the room. The heater/ac unit sounds like a jet engine, and since it was very cold, it ran often during the night. Try sleeping thru that! The bathroom floor is tile (yes, easy to keep clean), but apparently it is also unnecessary to expect to be warm after showering. There is no ventilation of any kind in the bathroom, including heat for the winter months. The mirror is a foggy mess, and my feet are blocks of ice. This is the second visit to this hotel, and again, the alarm clock was showing the incorrect time. One would think a clock would be stupid-proof to set, yet the models used by H.I.E. apparently require a member of Mensa to adjust to the correct time. It was incredibly frustrating.
This IS NOT a 4 star hotel, by any stretch of the imagination.
13. Dezember 2013