Rated 4,1 out of 5 by 28
Rated 4,0 out of 5,0 by francesp Clean and friendly hotel
Found staff very polite and helpful. Rooms very clean and even though hotel was full heard no noise at all.
Its great that they serve breakfast until 11 30am over the weekend which proved to be very popular but still able to get a seat.
Hotel was very central with easy access to the underground.
We are looking at coming back next year during Xmas Market time and will book this hotel again
21. November 2013
Rated 5,0 out of 5,0 by Campos Great service, comfortable and clean room, good breakfast
A short stay of two nights but it was enough to be able to say that this hotel was excellent in all manner of ways. Location, service and helpful staff, room quality, cleanliness, comfortable bed, excellent breakfast, fast and efficient check in/out were all first class. Great value for money. I would recommend this hotel to anyone and will stay here again if ever I'm back in Hamburg.
30. Oktober 2013
Rated 3,0 out of 5,0 by Festivalvisitor Decent room, hotel understaffed
+: Excellent location for Reeperbahn Festival. 5th floor room quite nice.
-: Room safety box was broken and could not be fixed during three nights' stay, even after several requests, so service and attention to details were not great. No or not enough umbrellas available for hotel guests when raining.
Wireless Internet connection was very slow for 2013.
No welcome gift, not even free water, for IHG Gold/Ambassador Card holder. Last night, when area crowded due to the festival, was totally overpriced.
30. September 2013