Rated 4.4 out of 5 by 308
Rated 2.0 out of 5.0 by Alpha85 Negative experience
I booked this hotel due to proximity for a meeting the next morning and normally having a positive experience with IHG Hotels. From the start it was not great.
1. Unlike most IHG hotels the reception staff did not great me as an IHG club member nor did they have my reservation details ready to hand.
2. I attended reception after visiting the room to request an ironing board, to be told that this was not possible due to safety. Instead an ironing room was available. I appreciate that some hotels choose not to provide irons but expect the staff to explain the correct reason for why (i.e. budget) and not hide behind a Health and Safety lie. In the last month I have stayed in 8 different IHG hotels, 7 out of 8 had in room ironing facilities.
3. Finally, the general corridor noise seemed high through the late evening leading to interrupted sleep. Something again I tend not to experience in other IHG hotels.
August 28, 2015
Rated 5.0 out of 5.0 by The Fonze Lovely stay
Great hotel. Loads of shops restaurants on the doorstep. Within easy reach train station cinema bus station. Room lovely. Staff great. Breakfast good. Only thing missing was bacon.
August 28, 2015
Rated 4.0 out of 5.0 by i hate van drivers good hotel but rubbish parking
hotel and staff good , there is a parking charge and there are limited spaces unless your in a van where you can park where you like and block others in . one van actually parked next to the panel where you put the code in to get out of the car park , so we had to get out of car walk to panel put the code in get back to car by which time the barrier had gone up and back down .
August 26, 2015