Rated 2,0 out of 5,0 by KevK Noise in room
Stayed in room 407 - had a loud rumbling noise, as if a big motor was sitting right over the entrance to the room. Thermostat on wall doesn't work, pillows were lumpy, and towels were very rough on day 2. Not a good overall experience. Won't be back.
13. Mai 2013
Rated 3,0 out of 5,0 by Sal1772 Can stay no problem could do better also Internet free in room
Could do better being a holiday inn group also the Internet free could be extended to the rooms as well .
Breakfast layout could improve. Also the variety
8. Mai 2013
Rated 5,0 out of 5,0 by SAnBB Repeat Customer
March 2012 we first used the Wanaque (Haskell) Holiday Inn Express for an unexpected death of a family member. They were very accomadating to us and out of state family members. The experiance at the hotel was positive but we did not write a review at that time.
April 26, 2013 we arrived at the hotel again for a more pleasant experiance, the Lakeland High School Class of 63 reunion.
I contacted the hotel by phone and placed my room reservation.
A very pleasant young lady accomadated me and I had a e-mail confirmation within minutes. Desk employees were very accomadting during out stay.
We met many out of state classmates in the lounge during breakfast and began to catch up on our lives and start the day.
I would recommed it to any of the local high schools who plan reunions in the local area.
29. April 2013
Rated 5,0 out of 5,0 by ACkb Clean and Comfortable
Clean, comfortable with a friendly staff. I would definetly stay here again.
13. April 2013
Rated 5,0 out of 5,0 by TXTraveler Convenient, comfortable hotel
We have stayed in this hotel many times. The hotel is always clean, the staff is friendly, and they do their best to accommodate any special requests. We have always had good experiences with this hotel, I would not hesitate to recommend it to others.
3. April 2013
Rated 3,0 out of 5,0 by VTGuest Just okay
I stay at a lot of Holiday Inn Expresses, but this one was particularly disappointing. The heat in my room never came on even though I cranked it up as high as it would go. Also, the number of towels I was given was barely enough. Since I was only staying here for one night, I didn't bring up any of these issues, but I typically don't have these problems when I stay at these hotels in other locations throughout the country.
On the plus side, breakfast was pretty decent and the staff was not rude. The room was also clean and parking was pretty convenient.
15. März 2013
Rated 1,0 out of 5,0 by Chascop Front Desk Personnel Rude
When my wife and I went to check in, the front desk personnel was rude and un-accommandating! Why would someone in the service industry be so rude?
19. Februar 2013
Rated 1,0 out of 5,0 by awfulexperience They checked me out of my room and I prepaid!
My company paid for my weekly hotel room in advance. This was to limit the number of personal expenses I would have to submit when I returned. My stay was Sunday - Friday, yet on Wednesday when I returned from class I had been checked out of my room and my money refunded! I spoke to the front desk clerk and she told me that I would just have to wait until Thursday morning to speak to a manager. Obviously, being from out of town and no room to sleep in this was not going to work for me. We eventually worked it out, but I was not happy with the house keeping staff that instructed the front desk to check me out. In addition, they only had one elevator--which could only accommodate 4 people, the coffee was constantly cold in the mornings, and my room had window heat/air which never adjusted the room's temperature to a comfortable setting.
4. Februar 2013