Rated 4,4 out of 5 by 214
Rated 5,0 out of 5,0 by Harry Potter Family Fans Great service and attentive staff
We chose this hotel due to the reasonable price and proximity to the Harry Potter Studio Tour (10 minutes by car).
Upon arriving at the hotel we were pleasantly surprised as we have had mixed feelings of a Holiday Inn Express at another location in the past.
Hemel Hempstead though was clean, modern and very well represented by the staff especially upon arrival, the check-in desk staff made an effort to talk to my 7 year old about the Harry Potter studio tour that we had come for and even gave HIM the map of how to get there which was a lovely touch and got him even more excited than he already was.
The ONLY bad thing I can say for the hotel is that the breakfast juices were of very poor quality, but the rest was very good indeed.
Overall, nice hotel
9. Juli 2014
Rated 4,0 out of 5,0 by nicey1 Service excellent and comfortable bed
Staff helpful and informative, bed comfortable but constant road noise especially early morning on that side of the hotel
7. Juli 2014
Rated 3,0 out of 5,0 by Hobbit1958 Probably my least favourite Hi Express
Having staff doing reception and bar at the same time doesn't work at busy times.
A refurb of the funiture in the bar area is long overdue.
30. Juni 2014