Rated 3,0 out of 5,0 by mikey1401 clunky air conditioner
the hotel didn't have a swimming pool...disappointing...upstairs over our room, it sounded like they were moving furniture all night...the air conditioner snorted and wheezed all night and finally went out around 4 am...good thing we had to leave early...bed was comfortable but can get more value elsewhere for same price
11. Juni 2013
Rated 1,0 out of 5,0
by Anderson2013 Bad part of town?!
We chose this Holiday Inn because of the location to MD Anderson and the price. Our first stay was on May 9 and 10 and everything was wonderful. Then we returned home and came back to this Holiday Inn on May 12, 2013 for an overnight stay. This was a Sunday night and the parking lot was full when we returned from eating at one of the local Mexican restaurants. Monday morning our daughter had an appointment at MD Anderson at 7:00 am, so we were leaving the hotel at 6:30 am. That is when we discovered the Chevrolet Equinox in the parking lot! Someone had removed all 4 tires sometime between 11:00 Sunday night and 6:30 Monday morning. I immediately notified the front desk staff, who sent several staff members to the parking lot. I can't imagine the frustration the owners of the vehicle must have felt, especially if they were there for an appointment at MD Anderson. We will not stay at this particular location again due to this incident.
3. Juni 2013
Rated 5,0 out of 5,0 by Lena50 Convenient location and quality accomodations.
Good location for access to med center and access to shopping
for necessities. Many options for dining out nearby. Efficient service
personnel . Liked the quality of bed and furnishings and felt good
about safety issues and maintenance of our rooms and hotel
2. Juni 2013
Rated 1,0 out of 5,0 by LBTEX Keep an eye on your vehicle
I got this room for my cousin whose husband was in the hospital at the Medical Center. She was very happy with the room and the service from the front desk personnel. However, in the middle of the night her car was broken into. The thief broke the back window rather than popping the locks or breaking the side window (?) Police thought they might be looking for things to steal for drug money. There was a lot of glass and some blood, so these weren't the sharpest knives in the car thief drawer.
My cousin was lucky they didn't steal the car altogether....
This is a nice property in a not so nice area of town. The perimeter of the medical center area is not the greatest.... hard to avoid, though, if you want to be close to a loved one in the hospital.
27. Mai 2013
Rated 5,0 out of 5,0 by Leslinda Frequent Guest
I stay here due to the inn's proximity to the Medical Center. It is not one of the newer properties but is well-maintained. The staff is fantastic. If there is a problem, which is rare, an employee always take care of it immediately. I have heard comments from employees that their boss is fantastic. I will return.
27. Mai 2013
Rated 4,0 out of 5,0 by sarah44 Good stay, at a stressful time, at Holiday Inn Express Medical Center
-Staff was very accommodating and there was great service.
-Price was high for a three star hotel but okay for the area!
-There was a good variety of breakfast items and the service was so friendly and helpful. Great cinnamon rolls!!
-My sister and I stayed in a suite so I could make it more comfortable for her as she was having Chemo and Radiation treatments. Room was large and Clean! Bed was comfortable and it was great to have a microwave and Refrigerator.
-The cleaning crew took care of us in a professional matter.
-Hotel could use some updating on carpet, lighting and furniture.
-Reception staff was extra helpful and tried to accomodate our needs when we had to extend our stay a few days.
-Hotel close to Medical Center and Museums-so good location. The shuttle service was good and so helpful for going to MD
Anderson Clinics. (No charge) But-people should tip!!!
-If you drive it is difficult to get in and out of Hotel, but once you get used to the correct route, it is not too bad!
-A couple of issues occurred-we had a leak in our room by the window during a rain deluge and hail storm. Hotel did offer to move us but my sister was not feeling well and really did not want to go through moving to another room! Maintenece did come to the room and provide some towels for the leak!
-I would definitely stay here again and reccommend this Hotel to anyone!
22. Mai 2013
Rated 5,0 out of 5,0 by tom182 A good experience
Clean, great friendly staff, with good breakfast. Breakfast staff friendly and available for questions. Tables kept clean. Only negative is a very bumpy elevator.
15. Mai 2013
Rated 2,0 out of 5,0 by grmj Price and Maintenace
We have stayed at this Holiday Inn for several years and had in the past found good value and a well kept hotel. However, the most recent stay we found the hotel prices have soared really too high for the location. The hotel staff was excellent, the room however had several problems. The desk lamp was almost completely falling apart, the a/c was extremely loud, one of the lights by the bed was burned out, the tv remote batteries were so low as not to work most of the time. The breakfast was good as was the staff who handled these duties. So in general the price even for Priority Club members has priced us out of this location and the maintenance issues were also an issue for us.
8. Mai 2013