Rated 4,2 out of 5 by 153
Rated 5,0 out of 5,0 by AI x 2 Wonderful staff and great location
We are very pleased with the way the staff takes care of our needs. We love the location and that the shuttle service to the medical center is available for us. We will be making several trips to the medical center, therefore, we made prior arrangements to stay here. We love everything about this hotel. We have no complaints.
16. September 2014
Rated 5,0 out of 5,0 by Gene and Ginny met our needs perfectly
This hotel met our needs perfectly. Wish we could have stayed longer. We only needed one night, but would have been happy to stay longer. Everything about the hotel is outstanding.
15. September 2014
Rated 1,0 out of 5,0 by cin37 Smelly, damp atmosphere
Not like any other Holiday Inn Express I have ever stayed in before. The smell of the entire place was not pleasent. Had an old, damp mildew smell throughout the hotel. Carpet damp. Uninformed un professional front desk personnel. Will never stay here again!
12. September 2014
Rated 3,0 out of 5,0 by BD1003 Good value, but service and attention to detail lacking
We have stayed in this hotel every other week since June and this last visit has been kind of the worst so far. When we got there, the room was not ready and it was already 12:30 pm. When we got to the room to deposit our luggage, we noticed that there was no coffee pot, so we promptly informed the front desk on our way out. When we got back at 10:30 pm, there was still no coffee pot in the room. We had to ask for internet access code as it was not provided when we checked in. Usually, it comes with our room keys packet. On previous visits we were offered 2 bottles of water, but this time we did not get any. It was also odd that the front desk staff at that time did not ask us or gave us a parking card to put in our car. We thought it was a safety precaution as the area is not in a very good neighborhood, but when we asked he said they only do this on "special" events. So they had special events since June but not on this day of Sept?
8. September 2014
Rated 5,0 out of 5,0 by CaseyinFrisco Great for business travel
Staff was very attentive and friendly. Rooms were very spacious. Lots of food choices in the area. Complimentary breakfast with good options to stay and eat or grab something and run. Overall I would definitely recommend this hotel.
7. September 2014
Rated 5,0 out of 5,0 by Texans2014 Great Service
I was very impressed with the great service I received at check-in and check-out. The gentleman bent over backwards to make sure I had everything I needed. This was the second stay in 10 days time at the same location, and they remembered me and greeted me as a frequent guest. Excellent experience overall and the accommodations were great. Extremely clean and very quiet night.
2. September 2014
Rated 5,0 out of 5,0 by raptor12504 Overall Great experience
I was there for just over a week for business. I must say, the inside of the hotel blew me away. Looks so much higher class then I could have expected. stayed on the third floor and It was amazing! Comfy bed, good internet, and overall highly recommended!
27. August 2014
Rated 5,0 out of 5,0 by Cancerking Bathroom
The bathroom needed some work as it looked like it had really had use in the past 12 months.
20. August 2014